Carolina Cabin RentalsReviews of carolinacabinrentals.com

We rented Fern Cottage in mid June ! First off we liked the cabin and it’s layout . Not tons of Mountain View’s this time of year as trees blocked the views but we did have a slight view ans enjoyed the sun colors in background ! Deer everywhere nearby which we loved seeing ! The cabin itself was quaint. This cabin would of been a solid 4 star but for some dirty linens and cleaning issues that we’re eventually dealt with . Customer service tried to accommodate and did a good job for the most part . Overall a nice cabin for a family . Just needed some TLC and are’s room to detail on cleaning . WiFi also was limited as more than one tv going at once would cause issues . But we came for the hiking nearby , Mountain View’s , and wineries and left enjoying the stay. We would come back and probably try a different cabin for a different experience !

I reserved the cabin about 2 months out. About 3 weeks before we where scheduled to go my wife started having some big issues with her back. Against my better judgment, we decided to give it a shot. The 2 .5 hour drive took a toll on her back. Once we got things unloaded I went to to the hot tub tried to turn it on, I noticed no power, I started looking around noticed the it was unplugged. I plugged it in, still no power. After that, I started looking for the firewood. I noticed the firewood rack on the front porch. No firewood was in the rack. About the same time, my wife called me into the cabin, she pointed out several places where she saw ant's. I looked around for a phone number to call. I found it, noticed the cabin had a landline. It took me little bit to get it to work, the issue was the end of the receiver kept coming unplugged. You could tell it was tapped to the base phone, but still sliding out. I was able to get it to work, I called the rental office, explained everything, the very nice gentleman said he would call me back, in which he did. 1) the hot tub has been broken, a part has been ordered, told him that was one of the reason I reserved the cabin. 2) Firewood, he told me that was a extra charge that you would add when making reservation. Mentioned to him, that was never brought up to me. He said he could add the wood, have someone bring it up. I said no thanks, because of my wife's back we would probably have to leave in the morning. 3) Ants. I was told they where going to send a maintenance worker to come out to spray. During this conversation, I was told they where going to refund us 1 day. I said one day is better than none. When we got up the next morning, my wife's back was to bad, we had to pack up and head home. We called on the way home to notify we had to leave, discussed, brought up, I was told that we where going to get a refund for 1 day. As of today, I have not received the refund. I loved the cabin, location etc..We plan to come back, just hope these things will be resolved. Thank you.. Chip Thompson

The cabin was nice and had an excellent view, however we could not enjoy the deck most of the time because it wasn’t covered and it was raining. When we checked into the cabin we found a dead scorpion on the floor, the master bed had a nasty stain on the sheet, we had to clean the outdoor furniture because it was filthy, and the barbecue needs a new grill great because the one that’s on there is rusty and needs to be replaced..

Cabin was very nice but getting dated and in need of some repairs and updates. The weeds outside and all around the house were extremely overgrown and don't look like they were cut possibly going back into last summer. The management company was responsive and did send a crew out to take care of. The stone driveway is a challenge and very steep, would not want to try it in the winter!

Really nice place and nice location but not worth price and security deposit took over 2weeks plus took interest out - very vague responses in timeline.

House was tremendous. View, amenities, and space were great for us with all our kids. Carolina Cabins were great until we needed help as the big fridge quit. Then they just told us home owner had one ordered use smaller one in garage. Contacted home owner and he was great and did everything he could to.make it right.

Rental property was great and no issues checking in or out. Carolina Cabin Rentals requires renter to place a big security deposit and then charges an admin fee to return the security deposit, which takes up to 3 or 4 weeks. This extra charge seems like another way for Carolina Cabin just to take extra money from the renter, one more hidden fee.

We loved the cabin. However, I did not like having to pay a security deposit MORE than the entire rental fee MONTHS in advance of our stay. Why is a security deposit needed so far in advance when a security deposit is to protect the property from damages DURING a stay?? And I waited WEEKS after checking out to have my $1000 security deposit returned. Although NC rental codes may allow this- it does not speak highly of a management co. appearing to use my money to earn interest for months prior to our stay. I will not rent through Carolina Cabin Rentals again.