Steve
Cheating on Toll Charges
While I have never had a service problem with Carmel customers should know that they charge for tolls on an undiscounted basis even though they are using Easy Pass or equivalent and they are paying a discounted rate. This allows them to charge a lower amount for the ride than their competition but make it up through the profit they make on the toll charge. I have complained to them about this deceptive practice with no effect.


