Richard
Where's the guac.
I ordered the guacamole bacon burger, it hardly had any guacamole on it. If that's going to be the highlight of all your commercials then put a little on the burger.
Carl's Jr. Restaurants LLC is an American fast food restaurant chain operated by CKE Restaurant Holdings, Inc.,
Carl's Jr. (carlsjr.com) has 344 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Richard
I ordered the guacamole bacon burger, it hardly had any guacamole on it. If that's going to be the highlight of all your commercials then put a little on the burger.
Trevor B.
We had to wait 20 to 30 minutes for our orders that arrived late cold and incorrectly the burgers were cold the chips were cold the burger buns were not fresh the drinks were flat and the staff are not focused on the job to busy joking around Carl's j in New Zealand has far better services than your Bendigo outlet and something has to be done
classic W.
15 bucks for chicken strips?! you must be kidding... not to mention all the employees look like they're on suicide watch. you'd think with the prices you have the nerve to charge you could pay your workers a decent wage. I can't wait til you go out of business.
Madyson
Got ketchup thrown at us missing a fry
Robert S.
I used to love Carl’s Jr. they used to be really good, here in Madera in the corner of country club. I bought a burrito this morning and the tortilla was hard like they just took it out of the bag and wrapped it up ,but the time I got to work ,it was just horrible. I got coupons in the mail, so I said, why not give it another try and bought me a famous star. It was horrible. They put old beat up lettuce in my burger and didn’t taste the same.. While I was there, I told the manager hey remember me I bought a burrito this morning. That was hard and it wasn’t good , I said the truth and I never complain, but I was waiting for her to make it right. She didn’t say anything without a care in the world. That I had complaint for the first time ever . That’s fast food for you. self note ;people that make fast food just don’t care , be careful what you eat . Well, I go back probably, next time I’ll just March right up in there. And say hey, make it right 😏
Danielle M.
If I could leave a zero of you I would this is so BS I am trying to tell them that my order is messed up and they wanted you to say that there is a robot screenshot you need to pick a picture from that doesn't even match so there's no way you can even leave them a comment or review or get any feedback because they make it impossible I will no longer be ordering from Carl's Jr used to be my favorite restaurant even though they were expensive I am so done with this
Deborah H.
We had the best help today in Riverton utah by Justin and Ethan. He didn’ seriously made our day. It was a great surprise. He was just so happy and actually showed her liked his job. That is hard to find. Thank you so much Justin and Ethan in Riverton utah Carl’s Junior.
David Y.
My wife and I arrived at your Ballarat outlet at 10pm as we knew that the store was open until 11pm. The door was locked and one of the people inside grudgingly came to the door after blatantly ignoring us for about 3 minutes. We were told that the shop was closed for cleaning. We pointed out to the employee that the sign on the door said the store was open from 8am to 11pm on Friday and Saturday. We also told him that we had been travelling and wanted a meal. Not a chance. Just to put you in the picture we visit your Ballarat outlet frequently as we live close to Ballarat and it is our preferred fast food. We are seriously considering boycotting all your outlets after this demonstration of your customer service. If this is representative of your standard of service then you have some serious problems. My wife and I operate our own food truck so we actually have a working knowledge as to how to give excellent customer service. You people have some serious issues.