Carl's Jr.Reviews of carlsjr.com

Vi var et par som besøgte Carls Jr. i Viborg her i dag den 17 Oktober 2026. Vi bestilte 2 Cali Chicken menuer medium med drikkevare. Maden er nok noget af det ringeste vi har fået nogensinde. Kyllingerne og pommes fritterne var kolde og med masser af sener og derfor seje og ulækre. Vi betalte kr. 174.- og det eneste vi fik for pengene var drikke varen som vi selv tappede. Dertil vil vi gerne sige tak til servicen som Theodor stod for.😊👍 Aldrig mere vil vi besøge Carls Jr. 😡

Øv det er dårligt. Burger var tør og der var ikke nok dressing. Der var beskidt på gulvet og wc’et. Løgringe var ikke lavet ok. Det eneste lyspunkt var de unge mennesker der arbejdede der, de var flinke og smilende. Hvis det ikke var for dem var det 0 stjerner. Det er ikke godt nok Salling Group!

On December 1st 2025 Carl’s Jr was running a holiday sale on gift cards on their website, I purchased two. One for $25 and one for $50, for a total of $52.50. Neither gift card works, I have placed numerous calls to 800 #, since purchasing these cards and finally sent an email on August 17, 2026, I have received no reply to my email and keep getting the runaround from the 800# and the gift cards still don’t work. I even had the bar code scanned at a restaurant on August 10 2026 and it read Invalid Number, just like when I try to use it online. I wanted my money back and I have given them ample time to rectify this situation and they won’t. The gift cards don't work and Carl's Jr won't refund my money. It’s evident to me that Carl’s Jr is selling invalid gift cards online on their website, THIS IS FRAUD! I have filed a complaint with the BBB which Carl's Jr ignored, and just filed a complaint with the Federal Trade Commission. DON'T BUY CARL'S JR GIFT CARDS! I personally will never eat a Carl's Jr again, BK here I come.

La orden estaba mal; había pedido un desayuno deluxe para mi mamá y llegó sin nada y todo desordenado la imagen del desayuno mostraba hot cakes y tocino llegó sin nada de eso, todavía la muchacha que me trajo el desayuno le dije que faltaba y nomas me trajo el tocino y una mermelada de fresa

Los baños estaban muy sucios, no me senté en el váter porque preferí no correr riesgos.

Maden var helt kold og brændt bøf og indtørrede pompfrits

In app delivery purchases are not supported by the company. Each location is responsible for support, even through delivery. Problem is the location I called still had it hooked up to fax/modem.

My experience at Carl’s Jr. was extremely disappointing from start to finish. The customer service was terrible, and my burger was undercooked and missing several of the advertised ingredients. When I brought this to the attention of the staff, they showed no interest in resolving the issue. I was simply told that the chef had finished, with no apology, replacement meal, or refund offered. To make matters worse, I later emailed a formal complaint about my experience and never even received the courtesy of a response. It’s incredibly poor customer service to completely ignore a customer’s concerns. This was my first visit to Carl’s Jr., and it will also be my last. I expected much better, especially when it comes to food safety and customer care. Based on my experience, I would not recommend this restaurant.