John S.
Ordered necklace with hummingbird
Ordered necklace with hummingbird. Very cheaply made. Gave it to her for Christmas and she wore it 3 times in two weeks. The necklace Broke and lost the plastic humming bird! I emailed them and they replied back to send pictures of the necklace which I did. Then I emailed two more times with the last one asking for a response! NOTHING! This place is a scam!
Response from Carla JewelryJan 17, 2026
Hello John, We are very sorry to hear about your experience with us. Your feedback is important, and we regret that we did not meet your expectations. Please be assured that we are committed to providing quality service and ensuring customer satisfaction with every order. We would appreciate the opportunity to resolve this matter for you, so please contact our customer service team with your order details. Best regards, Team




