CarilohaReviews of cariloha.com

Bought sheets and extra pillow cases on a vacation said they would be more then happy to mail them. So they did finally got half of the order which was wrong had to make a special trip to town to send back what they sent me. Finally got half the correct order. Had to call them again to get the rest of what I ordered. Finally over a month later got the rest which was not what I paid for! I’m over it! I will keep what they sent me and they can keep the extra money! They must need it worse then me! I will buy sandpaper and sleep on it before I ever purchase anything else from this company!

We bought the sheets with a LIFETIME WARRANTY! Purchased 02/22/2016. They will not honor the warranty as they now say it will fall under the 1 year warranty! NICE YOU PURCHASE AN OVERPRICED ITEM TO HOLD THEM TO IT …..CHANGE THE RULE AfTER YOU BUY THE PRODUCT! TOTAL SCAM GARBAGE COMPANY!!

I called Cariloha about their fitted sheets not fitting the resort mattress I purchased from them. They told me that I need to put the sheets on the bed damp, but not sopping wet. I also found out that the Cariloha sheets only have a one year warranty.

Used to be a great product. But they have gone the shrinkflation route and cheapened their product. Just received my latest order of towels and what used to be a great product now is as cheap quality as anything your finds In Walmart.

This company is really good at scamming its customers. You buy a product it doesn’t fit then you initiate a return only to find out you can only exchange or receive store credit. You as the customer pay the return shipping. What a horrible policy. I will never be ordering from this scam of a company again. What online business makes you pay for return shipping. It should have been clear during the purchase.

No good deed goes unpunished!! For the holidays, I wanted to give my family some “nice sheets” so I spent a good amount of money on Cariloha.com.. after a few days the items arrived. I was curious bc I read/heard a lot about their sheets.. After opening the package and I understand that not all materials are to my liking, I did what any of us would do when we don’t like the item..we return it and ask for refund. I called cariloha and inquired how I can send some of the items back.. I was Informed that I need to fill out the return form then print it and send the items back.. so I filled out the form, printed it and then taped the return label on the box. I took the item to UPS. There I discovered that the company DOES NOT cover returns. It costs me over a 100$ for the returns in addition to another 100 they will charge me for restocking. This is definitely the last time I’m buying from them. They have no scruples.. 2022 and I need to pay over 200$ to return ur stuff that does pass mustard. Seriously!! Cariloha is a ripoff.. DO NOT waste your time and money with them. Quality is poor Returns are horrible Customer service is unhelpful.

Bought the weighted bamboo blanket for a whopping $250 (which I thought was worth it) until it arrived and it's clearly not a Queen size, but falls short by a foot on either side. I told customer service it didn't fit and they said it's the only queen size they offer and its meant more of a throw than a full blanket. They never tell you this on their website. then I went to return it and since it's so heavy UPS wants to charge me $75! (Cariloha doesnt offer shipping costs to return items). VERY misleading. Just thought I'd warn you before you invest this money. they should really make it clear on their website so customers won't be mislead.

Purchased 6 pairs of men’s boxer briefs for my husband and son in August. Received them on 8/15/22. The crotch completely ripped open on one of my husband’s pairs. We tossed. When I noticed the threadbare butt of one and then he had another split open, it was time to vent!! No place to leave a review through my purchase so emailed them. They said they offer a one year warranty, could i send pics. I did. Then I tossed those. Task taken care of. No. What they didn’t mention was that i would need to return them. Yes. The used underwear with the crotch ripped out. Frustrated beyond belief. All I wanted was to write a review on their site then they dragged me down this dead end road.