caribshopper.comReviews of caribshopper.com

It has now been over eight weeks, and I still have not received my full order. After multiple complaints, I received part of the order at around six weeks; however, six items were missing, in addition to seven other items that were never included. I had to call and email several times just to receive this partial shipment. I was then advised that the remaining items would be mailed over two weeks ago, but they have still not arrived. To make matters worse, one of the items I did receive was stale. This experience has been extremely disappointing. I genuinely want to support my country, local products, and a Caribbean-focused retailer, but it has been far too difficult to get a simple order fulfilled. The repeated delays, lack of follow-through, and product quality issues have made this process unnecessarily frustrating.

This company does not communicate with its customers promptly and has not fulfilled nor shipped the items purchased. I purchased five products from this company on December 20, 2025, and the items have not been received as of January 20, 2026. I would not recommend conducting business with this unprofessional company, as I am currently in dispute over receiving a refund for items not received but paid for.

I placed on order on 12/30/25. I have no schedule delivery date and I tried to reach out to the company. They have a standard message that they are busy taking orders but still haven't contacted via phone or email. I am from the Caribbean and love to support my people but after this , I am afraid to support any Caribbean businesses.

It is one of the worse companies everr and they do not care about their customers. Your orders are delayed with little to no communication. This company had potential. Do not order from here if you want peace of mind.

I am extremely disappointed with Caribshopper and feel compelled to warn others about my experience. On October 7, 2025, I placed an order totaling $100.00. Today is November 26, 2025, and I still have not received my order. I sent six emails to their customer service, and every single reply was the same generic line: “We are working on getting your order shipped.” I requested a refund three separate times, and not once was my request acknowledged or processed. This is not my first bad experience with Caribshopper. The first order I placed (over $100) took about seven weeks to arrive. When it finally did, three products were opened and scattered inside the box. I asked for a refund for those damaged items, but they flatly denied it. Because I am from the Caribbean, I wanted to support a Caribbean business. I gave them a second chance, but I absolutely regret that decision. Their lack of accountability, poor shipping practices, and refusal to honor refunds show a complete disregard for customers. I will never order from Caribshopper again, and I strongly advise others to avoid them as well.

I placed an order for over $150, and after three weeks I still hadn’t received my package or any updates. I had to contact them myself to find out what was going on. The representative told me there was a shipping delay due to tariffs, so I canceled the order and requested a refund. Since then, I’ve been calling and messaging, but I keep getting the same excuse that the accounting department is “handling my request.” CaribShoppers had no problem taking my money, but now I’m getting the runaround. It’s been three months and I still have no refund and no response.

DO NOT ORDER FROM THIS VENDOR!!! I usually read reviews before making specific purchasers but I really had a craving for Trinidad fudge. I placed my order on October 19, 2025. I expected a 2 week turnaround, but it is now Nov 19th and after several requests for updates and finally to cancel and refund my order, I just contacted my bank to dispute it. DO BETTER!!!

I really wished I read reviews before ordering with this company. I ordered since mid August. It shows shipping label created Aug 27 and no update on Route. They have given me the same excuse on Sept 29 that their orders were held up at Customs for 4 weeks and was released that day. On Nov 5th the email response said my items were sent with their shipment that day and a soon as it was cleared through customs they would send tracking number. But it shows a ups label was created Aug 27 on Route. These people are unbelievable.