caribshopper.comReviews of caribshopper.com

Placed an order in February and have not received any confirmation….emailed and called multiple times but no response. This is my 5th time trying to use this company and 2out of the 5 orders were fulfilled or reimbursed…This time my email are being rejected.

Didn't receive product and can't get a hold of anyone.

I placed an order for cheese straws on February 12th, 2026. Today is April 21th 2026. Where is my order? You advertised under new management a few months back, that's the only reason I placed this order. I thought shipment would be faster than the previous management that took months to ship an order. Please ship my order AS SOON AS POSSIBLE. Thank you.

Maybe at one point this was a legitimate business, but as it stands, leaving this website running while not filling orders is robbery. I placed an order on 5/April/2026 and as of today (the 15th) I have received no update on my order. This would be fine if there was some sort of communication to clarify the reason for the delay and that there would be a resolution; this is not the case. Thankfully I made my order through PayPal, so I’m going through the help centre there and will hopefully get my money back, but I cannot stress it enough to not order from this site.

Feb. 5, 2026 I placed an order . As of this writing, 11 Apr. 2026, I have not received my order. I have tried the chat, emailed, called a number I googled. Nothing .THE MOST AWFUL CUSTOMER SERVICE EVER! I will be cancelling my order. DO NOT SHOP AT THIS SITE!

Placed an order for almost $400 since January 26th. After a month and a half received some of the items and this was after sending multiple emails and getting several promises. Still, as of today have not received the balance of my order. And they are not returning Calls or emails. I am so disappointed with this company now since I have ordered in the past with minor issues, and spending thousands of hard earned money with them but still continued to work with them in support of my country and wanting to see them flourish. Heartbroken, but I will have to end our business relationship. 1

Took a month to get half my order after I threatening to call my bank and cancel payment. Still waiting on the rest. Will not answer emails. I've left over 20 now in the past 1.5 months. Won't fall for their game again.

It has now been over eight weeks, and I still have not received my full order. After multiple complaints, I received part of the order at around six weeks; however, six items were missing, in addition to seven other items that were never included. I had to call and email several times just to receive this partial shipment. I was then advised that the remaining items would be mailed over two weeks ago, but they have still not arrived. To make matters worse, one of the items I did receive was stale. This experience has been extremely disappointing. I genuinely want to support my country, local products, and a Caribbean-focused retailer, but it has been far too difficult to get a simple order fulfilled. The repeated delays, lack of follow-through, and product quality issues have made this process unnecessarily frustrating.