Carguard AdminReviews of carguard-admin.com

Zero if i could. Car guard is trash. The sales department is one that hypes you up about everything that is covered. Then you get to claims which by the way is the nastiest rudest people. Saying oh the sales people are different from us. Turns out nothing is covered by the warranty. Im beyond upset. Don’t fall for there scam.

I gave a rating of one because it does not give you the option of zero. I am not pleased with this company! They say it's because of lack of service, however I had a lot of service done at Walmart. Walmart has undergone a computer systems change. They can't retrieve my records due to this issue, so it looks like I went 10,000 miles over on an oil change. I take my vehicle service very serious and I know I never went over, but because Walmart don't have those records. They (carguard) refuse my claim due to lack of service, which is a bunch of BS. Car guard also already had the dates of my service. When he was telling me what service records he needed he named them by date. They already had it! What's up with that! Whatever you do stay clear of this company!!!!!! I think we (people that has been taken) by carguard should all come together with a class action law suit!

I called to get prices so I could compare warranties. After they gave me prices and I said thanks I would be comparing prices. the person said this is a waste of my time and I'm tired. I hung up. Won't buy.

I have Car Guard on BOTH my vehicles and they have denied claims in BOTH vehicles now! This is a scam company ! They said they are not going to cover the vehicle because we went over 525 miles on an oil change !! Hubby has his truck oil changed with Penzoil every 5k miles and because he was sick he couldn’t get it changed ( he was on life support !) Pennzoil recommends 5000-7500 mile oil change and it was changed at 5525 !! Do NOT buy a warranty from this company !!

Avoid this company at all costs!! I have their highest coverage. My AC line is leaking at the crimp where the metal and rubber meet. They refused to cover it! My contract says they cover all vehicle parts or components, including seals. However, when I called and spoke with them, they insisted they don't cover seals of metal and rubber. What?! My contract doesn't say that!

I called the cLaims department to see if my car was covered, The interviewer started asking me all kinds of questions trying to confuse me and putting words into my mouth, making things worse than they really were Asking why I didn’t take it in sooner when it first made nosies, he had me so upset and confused, they used my words against me and will not pay the claim I wasn’t fast enough, I had to go to Colorado and bury my son-in-law, I was honest and told them My husband hear some noise, he thought it was the muffler, but when I took it in for in oil change was when they found it needed lower arm Bushings, so I made an appointment for the next available service day at CarDealers. That’s when they used my words against me, they didn’t pay because I didn’t take it in the first sign of trouble, the thing is there was no trouble or no sign of trouble, Trying desperately to explain this to them, They said that they would review the recording, I got a call back and she said after review they had to go by the first inspectors determination, denying claim. It ended up costing me $868.85, after I’ve paid $177.75 a month for the past 2 years for the platinum coverage! I am not sure about this company?

I think Trust Pilot needs to be able to verify these claims. Take a look at the Yelp reviews and they are 99% 1 star. There can not be that much difference unless Carguard is getting people to pump up their reviews. Also read the BS reviews. They all have similar wording for all the glorious things that have been done. Not too much creditably for Trust Pilot. I'll put my trust in the Yelp reviews.

Crooks!!! DO NOT BUY!!!