Carguard AdminReviews of carguard-admin.com

HORRENDOUS COMPANY, COMPLETE SCAM. Was only willing to cover 1/2 of my repair bill on my Jeep, but also was willing to cover more from another shop I took my Jeep too. DO NOT MAKE THE MISTAKE OF BUYING A WARRANTY THROUGH THEM, IT IS A COMPLETE WASTE OF MONEY & TIME

Anthony Sanchez was very helpful this is my first time creating an extended warranty repair.

Terrible customer service and they didn’t even full cover my loses. Have anyone else do your gap insurance

This is nothing but a SCAM! RUN AWAY. They do not honor their warranty policy. My mechanic could not even reach a person to discuss my car repair needs. After being given the run around for an hour on the phone if the mechanic had to keep trying with no results, I would have had to pay for his extra time spent trying to get in touch with car guard. I paid for this warranty for 2 years and first time tried to use it I get NOTHING

The denial letter is all lies. The failures were proven by the Dodge technician as well as a smoke test done to show the leaking fuel pump that has no corrosion to speak of. Regardless, my contract states corrosion made by neglect is not covered and this so called corrosion they neglected to prove could never have been from neglect from a part under my seat. I have watched many videos of fuel pumps and water pumps being installed and they are grasping for any hope of me not fighting for the truth. They went so far as to lie about an employee I talked to 3 times as well as Dodge talked to saying there is no one that works there by that name but recorded calls will prove these as lies. Any corrosion they are trying to claim on a part, which is a lie, is on a part that is actually covered under my back seat. Dodge has all pictures and there is no corrosion. They also have proof of the leaks of coolant from the water pump and the smell proving the so called" active leak". The leaks were clearly visible Car wasn't even moved or started in a couple days and it is still leaking. I attached parts of my contract that say the opposite of what the claims guy Brian at Carguard stated. You can also speak with Sam at Dodge Branhaven to further back up my statements regarding false denial of my claim. Nowhere on my contract does it say anything about having to have "active leaks" as they stated verbally was a reason for denial to Dodge even though a smoke test and antifreeze on the water pump prove it was leaking prior to the car being disassembled for a second time per Carguards request leaving the car with another set of labor charges to only deny me and now a third set of labor charges to put it back together while I try and find a solution as I need my car to get to work How is it legal that the only people that see this inspectors report is the warranty company? That means they can lie about anything they want as they already have proven it twice by fraudulently denying not one but two claims. One of which I already proved their fraud when they denied me for my other claim and got reimbursed, and now I am here doing it again with another mountain of proof... It is so stressful to say the least. Dodge proved without a doubt of leaks and now they are saying active leaks as well as corrosion from a part that is covered and corrosion cannot be due to negligence of a covered part that no one can visibly get to. This same company denied my first claim stating my air filter and painted strut bolt covers caused my engine failure. I am here once again proving this shady company wrong again. And they constantly lie on recorded lines stating even with my proof from the Dealer they are still denying my claim.

I strongly advise against this company. Despite providing all the required documentation and following their process step by step, they refused to cover the cost of repairing my car. Their representatives were dismissive and seemed more interested in finding excuses to deny the claim than in honoring the warranty I paid for. A warranty is supposed to provide peace of mind, but in my case it only caused frustration, wasted time, and unnecessary expenses. This company does not stand behind its promises. Stay away from it!

This Company “sucks”. Not what they portray themselves. Not worth your time but they will take your money.

I canceled within the 30-day window, got a confirmation number and everything. But guess what? Still charged. Called three times, and on the fourth time a man named Brent told me there was no record of my cancellation—then accused me of “trying to game the system.” Excuse me? I followed YOUR rules. Elizabeth