CareProdx.comReviews of careprodx.com

I had seen the product at another site for a great price, but the customer service was not so good. On the other hand Nancy (careprodx) was great, but the price was not good. I worked with Kelly and Tim to negotiate a better price, but the best and final price didn't come until I sent them the discounted price advertised by rehabmart.

Sold a part that were discontinued, still took the money from the account and never informed us. Only found out because I was trying to find out why a free 2-day shipment was still not delivered after 6 days. Then took a bit to get a refund. However, they did give us the refund, it just took a bit to for them to get it to us.

Delivered quickly but product required way more than "some assembly" and product description was not entirely accurate.

Though the item arrived okay, it could have been packed better. I did expect mounting screws with the seat.

Ordering was easy, product was reasonably priced. They shipped the product to the wrong address however which created some difficulties! After contacting customer service, they shipped the same product to the CORRECT address which was appreciated. However, as previously stated, it created some difficulties due to the time delay in getting the product to my brother.!

The wheels or coasters are a huge pain. The brakes are a bit difficult at well.

The chair is durable and does come with variable height options. BUT be careful if person in chair leans too far forward as the chair tips quite easily!! I'm npt sure of the tipping point at the lower height options. It does have tip bars to catch chair if tipped back too far.

Ordered the automatic door opener wireless conversion kit for a door opener that I had installed. Well it turned out by the time I received the kit the door opener (From a different company) was no longer going to work properly, so checking to return the kit it appears almost half of what I paid (40%) will be charged for something which I have not even opened the box yet. Ten or twenty percent might be acceptable, that is not. Had I noticed that hidden thing I probably would not have ordered the kit. I am sure they are good products, just not sure that it should be so costly to return an unneeded product when many companies will accept them for free.