CareCreditReviews of carecredit.com

Oh how I wished I wouldn't have dealt with these folks ...Definitely a scam ..they take advantage of folks that need care ...this should be illegal ..you make a payment and it doesn't reflect ...you make settlement arrangements and still scammed into making more please do not deal with this company ....the their call center is in foreign lands ....just sad..

Scammer company and Incompetent people answering their customers service line. I was told that i was being set up to pay without interest the full amount within a period of time. I trusted what they said. But the monthly payments were lower than it should have been to pay the account within the period. They do this on purpose. The Care credit customer service said that I should have called after setting up payment plans to adjust the amount. That’s what I was setting up to begin with, why should I have to call after making the contract? I ended up paying 3 times the amount I was supposed to. Their interest rates are also predatory.

Absolutely terrible Customer Service and support team. I was set up with this account for LASIK surgery. Manager at location setup autopay amount in line with terms. (Or so I trusted.) Through the 2 years, my email addresses changed. However, I saw that I was still getting autopay withdrawals from my bank after the time my load should have been paid off. The account was NOT setup within the time frame, now I am responsible for paying the full interest amount. I have never missed a payment or been late on a payment. Once I caught it and called Customer Service they said there was nothing they could do. I will NEVER recommend this company and absolutely regret trusting the medical institute that set me up with them.

For a company that named itself "Care Credit," they sure know how to show it. Let's wait until you're three days late to remind you... by the way, we will hit you with a $30 late fee the day it's due, with no reminder beforehand. Once my debt is paid off, I'm closing this account. People in need, beware, they will take advantage of you.

This credit card and company should be considered a scam. They began charging me 32.99% interest from the date of posting any single charge, and even though I paid the entire balance each and every month. When I finally caught it and complained it was ‘sorry, thats what you agreed to’. But I didn’t nor ever would. These guys are dishonest. Don’t use Carecredit, they only want your money.

Disputed charges as you would with any card company. I disputed them 3 times 6-9 months ago because the provider (byte.com) never sent anything but I was charged $2399. Byte would never respond or just blow me off. I sent everything to care credit/synchrony in the disputes. Synchrony/care credit denied my disputes and still held me liable. I hired an attorney as many of us did. Byte has now been ordered to cease and desist effective 12/01/24. I was told by my attorney to continue to pay as agreed and dispute with care credit/synchrony again and if needed they can be added to the suit. I did the dispute, just now. I was given a fake number to fax my proof to. The number eight eight eight two two two three three three three goes to a big truck dealer. I asked for my dispute number like I was given the other 3 times. I was told there is no dispute number this time. They hung up and I called back. The next agent saw no record of my previous dispute. Synchrony/care credit won't even allow you open a dispute now. Their agents will tell you a dispute is open but they will not provide any proof that you did. Scammy all the way through.

HORRIBLE CUSTOMER CARE TEAM. I WAS SET UP FOR THIS BY A DENTAL OFFICE WHO GAVE FALSE INFO. WORST IS, THE CUSTOMER CARE REPS HAVE NO CLUE. MANAGER PROMISED SOMETHING BUT THAT NEVER HAPPENED EITHER. MIS INFORMATION TO CUSTOMERS, POOR KNOWLEDGE OF REPS AND MANAGERS. WORST EVER

If I can just give negative 10 to this dishonest company I will do that. My original purchase amount was 9300 with a promotional period of 24 months without interest as long a you made the full payment. I made it sure that I was paying automatically every month of $400 and I know that its over the monthly payment of 390. They tell you that you have deferred interest but will not allocate your payment to the proper no interest bearing purchases.. They told me I had to call them for them to allocate the money to prevent interest. Even when I thought I was making the payment for the balance for my account,I still got big interest charges. This company is dishonest and the customer service reps don't do what they say they are going to do which is allocate the deferred interest charges. You don't even know it until your next statement after they take your money and then don't care when you call them to dispute the charges. It's best to let the Better Business Bureau know what is going on so they can help dispute. Never use this card. I'm going to throw it away. It's not worth it. Ice got better cards with less APR.