CareCreditReviews of carecredit.com

Whatever you do, stay away from this company, they still doing the same thing as they did in the past deceptive on the deferred payments.And then your interest and all those things.Stay away from this company.Do not apply for them.Do not use this company at all.They are bad and poor business for the public

Wow - I just got an additional $5,000 dollars added to my balance!!! I had NO idea this was going to happen - had I known I would've paid my balance off in a year - I am reading that it is happening to others too - WOW - I am going to do everything I can to STOP this. I've already reported them to the BBB - SCAMMERS!!

I was paying the last payment on my account - called because I see $1300 “interest charge”. I thought it was a simple error. Nope! “Oh, you didn’t pay last payment within the 2 yrs time so now you get to pay all your “deferred” interest at once!”. I’m a nurse and am very very very disappointed in this company! Can’t believe I recommended CareCredit to patients. Don’t do it! Borrow from friends, pawn something, OF (lol), ANYTHING!, but do not sign up for this…. I’ve had my CareCredit card for years. Won’t be bothering with them again!

To me they make up charges. I paid $5.83 for a item at Walmart, they charge $45.00 for purchase and then $32.00 for Credit Card Security. I never asked for that they automatically added it to my Bill. Their tactics feels like a scam, or Something isn't right with these people. Find another card Don't apply. It decreases your credit score.

It says it won't effect your credit. Blatant lie. Hard inquiry. They're was nothing that said you are applying now officially like here it will be a hard inquiry. Lying website. I also got denied for $245 despite having a good job. Ridiculous.

I have had this credit card for vet expenses and other medical expenses. I owed 14,000 on the card. I went to use it at vet when I got my dog spayed and it would not work. I thought that was odd since I had a 22,000 credit limit. I went online and found out they added $ 12,398.00 back interest to my account and charging 32% interest. So now I owe about $24,000. I called and the lady on the phone was rude and said there was nothing she could do about it. I told her I did not get my statements in mail and I did not know that the 775.00 a month that I had been paying was going toward another balance. I am sick over this. They did not care at all. I have never ever missed a payment. I immediately used my other credit card with 0 percent interest to pay this off. But now I am paying almost $13,000 in back interest I will never ever use this card again. They want you to not see your statements so they can deceive . Terrible card to have. I told my vet what they did and to let all their customers know how deceptive they are. It would of just taken a phone call from them to tell me that I needed to pay off balance. I would of saved $13,000.00.

SCAM LIKELY !!! SYNCHRONY/CARECREDIT - Be cautious with this company. Their representatives provide inconsistent and misleading information that makes customers believe they are being helped when they are not. From my experience, the practices feel confusing, unclear, and designed in a way that makes it difficult for customers to get straightforward answers about their accounts. In the past, I worked for an e-commerce company with similarly questionable practices, customers were automatically enrolled in subscriptions and only received full refunds after filing formal complaints. Once I saw how wrong that system was, I left. Based on the lack of transparency and accuracy they will easily take advantage of customers vulnerability. SYNCHRONY/CARECREDIT customer care will give you inconsistent and misleading information. Supervisors/escalation team is unprofessional - particularly a representative named Valerie, who identified herself at various points as an Account Manager, Supervisor, and Escalations Representative. I called after noticing my automatic payment of $100, only deducting $50. The first agent I spoke with was unable to assist, so I requested a supervisor. I was transferred to Valerie, who confirmed that my auto-pay was originally set up at $100 but then stated that it had been changed as of the same day. When I asked for clarification regarding how or why this change occurred, she told me that I would need to subpoena the records if I wanted that information. Throughout our conversation, Valerie was dismissive and unhelpful. Her attitude was combative, and instead of trying to resolve my concern, she appeared more focused on arguing. When I asked for a supervisor, she first stated she was the highest-level authority available, while I was still in mid sentence, Valerie abruptly disconnected the call. I called back and was escalated to Kevin, who identified himself as a manager. After explaining the situation, I was given a balance payoff amount and made to believe, similar to the previous agents I had spoken to, that if I made a lump-sum payment by a certain date, the account would be considered resolved. I was told that as long as payment was received by one of several dates provided (Dec. 12, Dec. 13, or Dec. 14), and I called back to confirm the payment was made, my account would no longer have a balance. This information appears to have been inaccurate and misleading. Eventually, I reached an actual manager who, within five minutes, was able to explain everything clearly, accurately, and professionally. She demonstrated patience and provided accurate information without being misleading. This interaction highlighted the contrast between proper customer service and the experiences I had earlier in the day. Stay away from SYNCHRONY/CARECREDIT, THEY ARE A SCAM COMPANY!!!

Tanked my credit score - had a 760 score and immediately went down to 653 after getting this card. They also charge a late fee for paying early. Yep you read that right! I paid $1000 on the 4th of the month for the first payment due towards my account. They told me since it was before the 5th of the month it was too early and therefore I got a $30 late fee. What!? I had not had the account before November 1st, so how could it be for the previous month? It’s so hard to connect with a real person on their website and their customer service agents are passive aggressive and rude. Please do not use this company - a normal credit card from your bank is much better and probably has a much lower interest rate!