CareCreditReviews of carecredit.com

Can't contact anyone. On line statement is terrible and does not show my payments. Also charged me a late fee when not late. In truing to Use their promotional no interest offer, can't tell by their statement when I have paid in full to avoid interest charges. How can I get confirmation of paid in full from them? Veterinarian recommended them not knowing their reputation. They will now!

I had taken out credit with care credit. $6,000+ was used for hardware for implants. One week after getting the credit I was let go from my job, meaning I could not afford the other $6,000+ to get the work done. I had the 12 month interest free plan. A month or so before the 12 months was ending, I requested an extension as I still had not found a job and they gave me one, which should have been good through the summer of 2026. I had a little over $300 out of the $12,000 left to pay off and next thing I know the bill is now $3,300+. I called and after an hour was put through to a supervisor who finally said if I paid $750 before April 2nd, they would wipe out the interest. I agreed. I even called back to make sure that notes were left and was told they were. On March 31st I went to pay the remainder and was told that there is no such thing in the notes and I need to pay the $3,300+. I was also told the calls were recorded and said "great, let's get the calls. They will show exactly what was said". I was put on hold and about ten minutes later, the lady came back and said the recorded call did not show what I said, but did show that they told me I had to pay the entire amount. This is simply not true. Also, how was she able to get my recorded call that quickly? I am going to call back today and see if I can get my hands on the recorded calls. this is not okay. I have still not been able to find a job. Imagine thinking you owe a bit over $300 and suddenly you owe $3,300+.

I used to have an account with these people, I used it for vet bills as well as dental expenses. I had this account for a while and was very up to date on payments. I never missed a payment. Suddenly, two years ago, I found out I no longer have access to credit. I spoke to someone to try and figure this out, I tell them I've never missed a payment and they told me that because I turned auto pay off, they took my credit away. This is absolutely BS. What does auto pay have to do with keeping a line of credit? Anyway, I continue to make payments, with auto pay on to not cause any issues. Suddenly the payments stop. I went to my account to sign in and naturally I forgot my password. I click "forgot password" and it takes me to a different screen, where I'm prompted to put in my account number, now I don't have this memorized, so I go to the chat bot and try to speak my concerns there. The chat bot doesn't work and no matter how many sentences I put in. The same message pops up "oops looks like my wires got crossed. What to try that again?" This company is very disappointing. As well as their partner Synchrony who is just as disappointing. If you wish to open a line of credit, save yourself the grief and go to literally anyone else.

Care credit is a scam, they are funded by Syncrony. They use deferred interest and once the promotional period ends you’re hit with thousands of dollars in interest. It's designed so that you never finish paying the card off. Every time I get close to paying it down, outrageous interest charges appear. I’ve lost over $4k because of this. Avoid CareCredit and do not bank with Synchrony.

Be very careful with this company. I was in the middle of a dental procedure (4 sessions). I had a $2200 credit limit. Out of nowhere I got letter from them saying my credit limit dropped to $850 even though I had already charged over $1400 to the Dentist. The whole bill came to over $2000 leaving me scrambling to find the rest of the money. I closed my account immediately and paid them off. I have never had a credit card company do that to me. I never missed a payment. I am not the kind to argue or complain, I just will never use them again.

Worst people ever to get credit with I needed to replace my hearing aids they said I was preapproved but when I did application they denied it. They couldn’t give we a start answer

If I could give them 0 stars I would. I used them in the past and they were great. Now they are greedy and charge interest from the second you use the card and even after you pay your account off in full. I would never use this card again-in fact I cancelled my account. I am so disappointed in their service and attitude. Pay with a credit car-get points and balance transfer if you can. Care Credit does not care and just hurts your credit.

I recently had to dispute a charge because a vet promised a service but did not provide it. Care Credit let the PROVIDER decide if they wanted to refund me or not. Of course, the provider would not refund me (they literally took $500 and didnt offer half the shit they said they would) and Care Credit did nothing. Whats the point of offering a "dispute" if you aren't going to make the decision as a company? Who the hell gives the provider the choice?? I've never EVER met a company that acts this way. What a joke when it comes to their dispute process. I will be paying my bill off and closing this joke of a card.