CareCreditReviews of carecredit.com

Horrible company, gives you credit then takes it back. Would not recommend to anyone. Read all the fine details. This company is garbage.

Synchrony is a terrible company. Closed my account with no permission, even though I used it often over the last 12 months. Charged a fee for an issue on their end and would not waive it. I have since closed all cards with this bank and will no longer do business with them.

Not a good experience. I had to finance an outrageous fee for neurotrophy treatment. People in pain will try anything to get relief. The cost was $11,000 for a few hundred dollars worth of equipment and a quick chiropractic visit once a month or so. Enter Care Credit to save the day. No interest as long as you pay regularly. Today I saw over $5,000 added to my accounts on a balance of about $4,500. (Sounds like a Vegas loan shark) I found out that it was in the fine print that the no intertest was for only one year. Now they have the upper hand an I assumed that the payments they billed me were designed to pay off the debt in time to avoid the Vegas style interest. They were NOT. I'm convinced that the payment schedule is designed to sneak up on the customer with a gotcha! I understand caveat emptor so I can only blame myself for this oversight. Still my recommendation is RUN AWAY. I can get a no interest credit card with more than a year promotion and not get hit with a 131% interest charge. Balance of $2,524.99 charged $3,300.35 in interest.

Definitely the worst phone system ever. If you try to enroll in auto-pay, there is no warning that you can't use a credit card for auto-pay. AI chat is also a joke.

Their visual verification software sucks. First, it kept reporting that my Android phone's camera was not there. I called them 3 times, and 3 times they insisted on sending me a new link, assuring me that it would work that time. I've been a computer software professional for many years and know how that shit works. They kept acting according to the definition of insanity. Second, I tried to complete verification using my wife's phone. It took 5 go-rounds to complete it b/c it kept nitpicking about the video and pictures. Finally, when it was satisfied with visual verification, the site told me to call an 800 number. When I called, I was told they denied my application even though my credit rating is way over 800. Morons!

I used to recommend Carecrediy to everyone. After sychrony bought them though it screwed up the log in without warning so I couldnt pay a bill or access my cards and when I called to make a payment they entered my information wrong and then refused to remove the charge they put on my card for their mistake nor would they call back after I called 4 times over 3 months. This company is unethical and if I didnt need mt credit I would have never paid thay $30 because I certainly didnt owe it to them. I am canceling my card and will never use sychrony again. I get that no company has integrity anymore but the principal of this was clear. They caused a problem which made me call, they caused a problem by entering my account information wrong, they caused a problem by charging me $30, they caused a problem by never returning my call, they caused a problem by refusing to remove a charge they shouldn't have charged me and it was wrong. I am furious I have given sychrony my buisness ever and will never do so again. I genuinly hope syncrony crashes and goes out of buisness. This wasnt about the money. Obviously I have $30 but so does synchrony and it was the principle of it and this company clearly doesnt know what principles are. The customer service was non existent. I kept calling over months anf was told to keep waiting and they would resolve. Only they never did.

If I could give this company a - star I would THIS COMPANY IS A SCAM DON'T USE THEM THIS IS A REAL REVIEW RUNNN DON'T USE THIS COMPANY FOR FINANCING THIS IS THE WORST COMPANY IN THE ENTIRE WORLD THIS COMPANY CHARGES YOU AN EXTRA $350.00 ON TOP OF YOUR MINIMUM JUST FILE BANKRUPTCY IF YOU HAVE TO TO RID THESE SNAKES, LEECHES OUT OF YOUR LIVES THEY ARE THE BOTTOM OF EARTH SCUM EVIL..... I'm going to contact a attorney to see about filing a class action lawsuit against this company

These guys are worse than the payday loan people as far as taking advantage of folks. Our cat came down with a cancer that was going to cost us a tremendous amount of money, and they were our only option. We made every payment on time and generally more than the minimum. They charged us $1000 in interest in December. We were able to pay them off a couple weeks ago, and we just got another $75 charge for interest, and the Customer Service rep I spoke to said there was nothing she could do about it. I can see why they have a 1.2 star rating on trust pilot. Even with the on-time payments and more than the minimum, they raised our interest rates to almost 40%. It's a scam and they are despicable company. Please don't even consider signing up for CareCredit.