CareCreditReviews of carecredit.com

I just tried to set up a payment plan online. They would not speak with my husband who handles all the bills and when they asked to speak with me...They want a copy of my drivers license and a "selfie" of me! I screamed at the woman and told her that if I sent a selfie, my middle finger would be the picture. With all the Identity theft that is going on this is a stupide request not to mention I already have credit with them. I was also told zero interest for the first year and found out that I am paying 39.99 percent. No one needs credit this bad.

CareCredit is one of the most misleading financing companies I've ever dealt with. The way they handle their deferred interest promotions feels intentionally designed to trap customers. After repeatedly calling me to collect on my balance, they offered what they described as a special "promo" where if I paid off the remaining principal balance in full, they would waive the accumulated interest charges. Wanting to resolve the account, I immediately made the payment as instructed. After the payment was made, CareCredit conveniently changed their story. They claimed the payment took 14 days to process and that by the time it was applied to the account, the promotional offer had expired. As a result, they refused to remove the interest charges they had previously indicated would be waived. The entire experience felt deceptive. The interest fees are buried in the fine print, the promotional offers seem designed to get customers to make large payments, and then technicalities are used to avoid honoring what was promised. Customer service was unhelpful and offered nothing but excuses. I would strongly advise anyone considering CareCredit to read every detail of the agreement and get everything in writing. What sounds like a helpful financing option can quickly turn into a frustrating and expensive experience.

run away fast. I paid off my total amount, only to have interest continue to apply. Predatory af, I'm filling a complaint with the BBB

I received a card with care credit with 1000 limit. Have been using for my puppy. Highest use was at 840. Have paid down now to 620 including the first promotion no interest. Next isn’t due until 2027 but planned on paying another hundred each month until paid off. However no letter just a statement showing that out of the blue the take me down to a credit limit of 670. No explanation nothing. Never been late sometime multiple payments a month. So now I’m just going to close my account all together.

Don't trust this company....they don't disclose what they like to call trailing credit fees. Basically if you are ever late on a payment they will charge you a late fee plus an interest fee and you will have to pay that interest fee for two payment cycles even if you keep paying on time after that one late payment. Oh, and this is the case for deferred interest purchases. There are better credit cards out there.

I'd give them 0 if I could. Did a balance transfer with my bank to get out of their atrocious interest fees. Close the account and A MONTH LATER they charged the CLOSED ACCOUNT an interest fee. Currently fighting that because I'm not paying a fee on a closed account.

This company is nothing but a scam! "Oh, let us help you in your most vulnerable state like a medical emergency"...You are better off applying for a credit card! I just learned about how much they "helped" my daughter, NOT! Please don't fall for their scam if you have any other choice. POS, RIP-OFF business right here. Don't fall for it!

This company will lower your credit score . They have tactics that at first I just thought was coincidence but given the chance to lower your credit limit will do it so whenever even if you've been doing good. They will not allow you to keep your credit line low. It was 2000, after it was paid down went to 1400 after paid down 600 now 250. They did this consecutively over a course of 6 months after ive have this account for a few years. The worse part is they lower it before they close the statement so before you can pay so your previous payment won't show and theyll have you over 85% of your credit line., its impossible