CareCreditReviews of carecredit.com

Carecredit...you have to watch them. I was almost finished making payments on this account. I was making my monthly payments on time mind you, they said that I had a promotion that I wasn't even aware of that expired on June 23, 2026 and that because I still had a balance they charged me interest of $1,233.00 to my account which raised my balance back up to $3300+ which is ridiculous was almost finished paying and they said there's nothing that can do. They said if I make a payment in full of $1,400+ the fees would be waived if paid in 30 days, if I had that much money I would have already paid it. They said there was nothing they can do to help me. I haven't used the account in over a year + because I was trying to pay it off. So, I just wanted to let you know to be aware if you are using this Carecredit company please just pay attention to everything because that is not right. I'll definitely find another way to get the services that I need but not with this company anymore.

In a time of desperation, people sign up for this without fully understanding what they are getting into. Make sure you pay every penny, literally every penny, before the expiration period, or the entire interest rate hits, even if the rest of it is paid off. 33% interest. I won't use it again. Unfortunately, it will likely mean I cannot provide more then routine medical care for my pet in the future. Terrible company to take advantage of people like this.

This company prays on people who don't have money for dental or health care. If you do not pay within your promotional period, what they don't tell you is they will charge you the interest at 33% for the entire purchase. Not your remaining balance. I had $300 left on my bill and I just checked and I had $973 added in interest. I call and they wont remove it. I was two months away from paying off my entire balance and I've been making $175 payments. I want to throw up.

Care Credit, their customer service & interest rates are horrible. I had a bad experience with them when I paid off my account in full. 2 days later the balance showed it wasn’t paid. I submitted payment again which was $9,987. Synchrony (care credit) deducted this amount twice from my account and wouldn't refund me. I had to get my bank involved who retrieved the amount. Care Credit charged me a $34 fee (for paying me back the $9,987 they took from me); a fee I never knew about because the notice they alleged they sent to me was not received. I thought I was paid in full. They reported to the credit bureau a 30 days late pmt, which reduced my score from 800 to 720. They were unwilling to help clear this up. A Supervisor kept talking down to me as an Example, telling me she wasn’t asking open ended questions when I gave more than a yes or no answer. Yes, that did upset me and yes, I did ask her if I was being interrogated or being questioned. The experience with them was beyond bad! If I could have rated them a zero, I would have.

I applied to see what credit limit they'd give me. Since doing so I have been receiving nonstop calls, emails and letters. To the point of harassment. Not only from them but for companies they sold my information to. I was considering going through with them but if this is how they act before I even sign the dotted line, I can imagine how they'd be once I owe them money.

I cannot stand Care Credit/Synchrony Bank! I had a dispute with a ripoff dentist and Care Credit continually sides with the dentist/doctor. They will make you pay no matter what the circumstances are. So then I start paying on my balance for about 7 months and notice the balance is off about 200.00 I call to find out why? They tell me it’s not at the zero interest rate anymore. Which I find hard to believe because it has not even been 1 year since I saw the dentist. I know I had 0% interest on my contract until I paid it off. It said so, on my statement. I’m going to pay this balance off and be done with these people. Also going to cancel my Amazon card as well because they are Synchrony Bank also. Everything going forward, if I need to, will be put on my Venture Capital One card. If you have a legitimate dispute, they will believe you!

I first thought care credit was a prayer answered for my Furbabies and that I would always have an ace in the hole for unforseen medical expenses for my children well I was so wrong. My first experience with care credit I thought was going great, I had a limit of 1,200.00 and had to max it out for a blood transfusion for one of my beloved Furbabies. I paid off the balance in full and was thinking I'm good now I have a fresh start now if I have another emergency. Was I wrong. I went to use my card and my account had been closed! I couldn't believe it, here I am at the vet and my card is no longer active and I have to pay out of pocket, boy was I pissed! I called them and they said the account was closed for non activity. NON ACTIVITY are you kidding me? I nor my cats are sick every day and I'm certainly not going to charge something on it unless it's necessary just to please you with extra money. I honestly thought it was for animals and thats exactly what it was going to be used for. Well for years they wouldn't give my card back to me even though I was in good standing. That should have told me I shouldn't appy again but I did and boy am I regretting it. They are so greedy. I have been paying on this card for going on 3 years now with no late fees and no minimum payment increases and all of a sudden they are saying I didnt pay the minimum amount in full and gave me a late fee to boot! I have always been on time with payments and send more than the minimum due. They informed me today that my minimum amount is now higher than it ever has been in the 3 years I have been paying on it. So dont ever go by what their mobile app says the minimum payment is cause it could be wrong as it was for me and get you in hot water with these ASSHOLES and I was informed that their app has no glitches, I told her that's a ball faced lie or I wouldnt be dealing with you. I'm trying to get this card paid off as soon as possible and I will never have their services in my possession ever again and I recommend you dont either. Sincerely Kasiba

(Now owned by Synchrony Bank) One of the most morally corrupt and incompetent companies I have ever encountered for the reasons listed below: First, they opened a 2nd card (completely different account number, a MC) without my approval. Second, they shuffled around charges between cards in order to create confusion and false dept which I never incurred. Third, when I refused to pay a debt which I don't owe, they reported it to TransUnion which affected my otherwise perfect (above 800) FICO score. Fourth, today, their online rep (Judy Herron) refused to tell me where the $500 was spent (BECAUSE I DO NOT USE THE CARD ANYMORE AND HAVE HAD NO BALANCE IN MANY MONTHS). She refused to help, remove the charge or look up the fraud report I filed months ago with them on THEIR FORM. They have listed charges on the fraud paperwork that were paid off years ago AND at least 1 charge at an establishment which closed long before the alleged charge was incurred (Queens Animal Health). This nonsense has been going on for years and I have reported them to the Attorney General in NY and in PA where the payments are sent but we all know they have no teeth and also should probably not exist wasting our tax $$$. Of course, my complaint is at least "on the record." More consumers need to write your reps and keep up the pressure and please vote them out if they do not help. There is also a "CareCredit Sucks" FB page. Good luck ya'll.