CareboxCare that's delivered to YOU. That's the promise behind CareBox, a telehealth platform making medically guided weight loss accessible to every American, regardless of socioeconomic background. Patients connect with licensed providers who prescribe personalized GLP-1 treatment plans using semaglutide or tirzepatide, shipped straight to their door. Plans start at $79/month with no long-term commitment. Getting started takes minutes: a 2-minute online intake, a provider review, and if medically appropriate, treatment begins with ongoing clinical support.
Carebox (carebox.org) has 221 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
221 approved reviews, newest moderated first
Cheri
The nurse practitioner that took me through my appointment on the phone. The service was excellent!
Response from CareboxSep 8, 2026
We’re glad to hear your appointment with our nurse practitioner went so well and that you received excellent service. We truly appreciate you taking the time to share your experience! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Jane D.
I was very nervous to start my GLP 1 journey. CareBox has been with me every step of the way and is always available for assistance. I’m so happy with the service I plan to get CareBox companion and use the tele services they provide if I need additional help. Much more refreshing than traditional healthcare.
Response from CareboxSep 7, 2026
We’re so glad to hear CareBox has helped you feel supported and more comfortable as you begin your GLP-1 journey. Knowing that our team has been there for you every step of the way means so much to us. We’re excited to have you with us and appreciate your kind words about the care and support we provide! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Marrissa L.
The provider I spoke with was wonderful and very informative. Great experience and fast service
Response from CareboxSep 7, 2026
We’re glad to hear you had such a great experience and that your provider was wonderful, informative, and easy to communicate with. We truly appreciate you taking the time to share your feedback and are happy the process was fast and efficient! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Mary N.
She was very kind
Response from CareboxSep 7, 2026
We’re glad to hear you had such a pleasant experience and that our team was kind and understanding. We truly appreciate you taking the time to share your feedback! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Pamela D.
Very kind Also understood
Response from CareboxSep 7, 2026
We’re glad to hear you had a great experience and that our team was kind, understanding, and able to answer your questions. We truly appreciate you taking the time to share your feedback! If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Sue
I received empty syringes and NO VIAL of medication. Now I am trying to get Carebox to believe me. I am waiting for them to make it right. My solution will be to cancel my CC payment if they don't send the med. l've spoken to RN. Lindsey and chatted with text box. They are reviewing my claim and will get back to me. No updates so far.
Response from CareboxSep 7, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you’ve experienced, especially after receiving empty syringes without the medication vial. We understand how concerning that must be, and we want to make sure your concerns are taken seriously. We’ve requested additional information because we’re unable to identify your account from the details provided in this review. We’d appreciate the opportunity to review what happened and work toward a resolution. Please reach out to us at (904) 322-7463 so we can identify your account, review your concerns, and assist you further. If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
Jackie
To say they lack communication skills would be an understatement, especially internally. They don't listen to their patients, instead preparing to defensively deny and cutting off the customer not letting them even begin to explain anything. I specifically, in detail, explained in my intake form, as well as to whoever I could finally get on the phone, that I was taking 2 shots a week previously, my last shot from my previous provider had been 2 weeks at the time (10 days to be exact) yet they completely disregarded any information I had to give and decided to send me a microdose to start with, which has done NOTHING for me, in fact I have gained back 2 pounds since being with CareBox. Just goes to show, you really do get what you pay for.
Response from CareboxSep 7, 2026
Thank you for taking the time to share your feedback. We’re sorry to hear how frustrating this experience has been, especially after you took the time to explain your previous treatment and concerns. We understand how disappointing it must feel to not see the results you were hoping for. We also hear your concerns about communication and feeling unheard. Patients should feel comfortable asking questions and know that their concerns are being taken seriously. We’re sorry that this was not your experience. Medication decisions, including starting doses, are made by the provider based on the information available and what they determine is appropriate. We understand that this may not have matched your expectations, and we’d like the opportunity to review your concerns and see how we can better support you moving forward. We’ve requested additional information because we’re unable to identify your account from the details provided in this review. We’d appreciate the opportunity to look into your concerns directly. Please reach out to us at (904) 322-7463 so we can identify your account, review your concerns, and assist you further. If you ever need anything, don’t hesitate to reach out to us at (904) 322-7463—we’re always here to help! -CareBox Team
david H.
Very informative, friendly, helpful, easy process.
Response from CareboxSep 4, 2026
We’re glad to hear you found the process easy and our team informative, friendly, and helpful. We truly appreciate you taking the time to share your experience and are happy to have you with CareBox! If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team