Nicole T.
I received my first month of…semiglutide
I received my first month of semiglutide and was happy with the results. When it came time for my renewal the order was not fulfilled automatically like it was supposed to be. I called several times and spoke with AI chats and my order was still not fulfilled due to high demand . My medication was supposed to be fulfilled by the first week of October . It’s is now October 21st and I still do not have my medication and will be missing 2 doses at this point . They tell me the medication was approved but not shipped . This is unacceptable and terrible practice being they tell you not to miss a dose . You are playing with people’s health. If you are unable to fulfill due to high demand maybe you should not accept so many patients . I was happy to receive my second vile that has yet to come but now I am sad to say I have cancelled my subscription at this point and will be looking for a new , more reputable company . Really poor patient care .
Response from CareboxOct 21, 2026
We’re sorry for the delay with your refill and understand how upsetting it is to be left waiting, especially when you’re concerned about missing doses. We also apologize that our updates and follow-ups didn’t provide the resolution you needed. We know how important timely medication delivery and clear communication are, and we take your feedback seriously. We’d appreciate the opportunity to review what happened with your order. Please call us at (833) 278-1062 so our team can look into this further. If you ever need anything, don’t hesitate to reach out to us at (833) 278-1062—we’re always here to help! -CareBox Team