CareboxReviews of carebox.org

I never received my order. They gave me the run around about how they will send it but after 4 weeks I gave up.

Don't use CAREBOX if your not in a rush to receive your prescription. I've been waiting for 2 weeks now and still no tracking information. The customer service copy and paste the same response when you call or email for an update about your package. "Thank you for reaching out! We can see that your refill payment was processed successfully and your prescription has been written by our medical team. However, we have not yet received confirmation from the pharmacy that the order has been received on their end. To ensure your order is processed as quickly as possible, we have created a support ticket with our pharmacy operations team. You should receive a confirmation email with an update within the next 24 hours" But if I dont use my package by the end of week I will be DISPUTING the charge. CAREBOX if you have a high demand item on back order then tell the customer or say it on website that the item will be delayed not After you paid for it. NEVER AGAIN beware of CAREBOX

This is a horrible company! Not only did they get my meds wrong, there customer service department is not helpful at all. They do not call back, they do not do anything they say they will do. If I hear the words " we have esculated your concerns" one more time I will scream. There is no esculation process, I feel like they were just throwing words around to keep you waiting so you give up. I have been on my weight loss journey for well over a year and thought I would try to save money with another company. Even though I disclosed that I was on semaglutide for over a year, they sent a starter dose. I did communicate several times about the dosage and was assured that I would pick up where I left off. They still sent the wrong medicine. Trying to get the right meds was ridiculous! They could not get it together. I gave them several weeks and multiple communications with their reps, doctors, and supervisors, who assured me they would send the right meds. It never happened. After being told they were "esculating" my case AGAIN I gave up! Just requested a refund and moved on with another company. They could not even get that straight. I got my refund, but directly after, recieved a text denying my refund because I already recieved my meds. They were the wrong meds (useless) and I just cant trust a company that does business this way. DONT DO BUSINESS WITH THIS COMPANY!!! CONSIDER YOURSELF WARNED!.

Very disappointed in care box. Ive been on Tirzepatide for 6 months, doing great. Absolutly no side effects. I decided to try care box because of lower prices. They denied me because of I am 75. No other glp1 provider has ever said anything about age. Ive battled my weight my whole life. Glp1 is the first thing that really works. I even called them to find out why they denied me. The man said it was because I'm 75. So, if you are a senior citizen, dont waste your time with care box

Total money sham called to cancel this and they told me they would cancel order and didn’t send the prescription via FedEx with out so much as verifying my dosage!!!! Just to get the money trying to force me to give up and just pay I refuse to I do not trust this company I’ve spoke to GIA and although TONI was nice she was not able to resolve anything she wasted my time offered me half off then called the next day and said she could only give me 50 dollars for there mistake I will be reporting them most of these reviews are fake as well I thought the 4 stars meant it was a reputable place I guess I should have looked more into it!

Its been 3 weeks since I ordered my GLP 1 medication and I still haven't got it. I should've never changed over price with the other company I paid just a little bit more and got it delivered the next day.

I was completely mislead by this company. I did not want the rehydrated powder form it's cheap and known for its issues. Nowhere on their site does it state this is what I would get! Even on their how to administer your glp1 it was structured to show the liquid admin instructions. I should have known better as it was so cheap. They refused a refund, had the wrong address and of course no comment on the misleading info on their site nowhere mentioning the reconstituted $20 crap they were pushing. Luckily it's only an $80 loss but I will make a stink for this misrepresentation! Go elsewhere and get the name brand stuff instead of trusting this low quality product and service these places are everywhere now which is scary

So Frustrating!!!!!! Why would you cancel my order? Stop making things impossible! Why do I have to reach out for things to be corrected? Get this right! You guys are so painful to work with. I really wish it was easier. No problem taking my money but shipping, horrible. Disappointed.