Steven K.
Avoid Like The Plague
They required me to accept policies that I didn't agree with to access use of their site. They did so after charging my credit card and wouldn't issue a refund.

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing6,298 approved reviews, newest moderated first
Steven K.
They required me to accept policies that I didn't agree with to access use of their site. They did so after charging my credit card and wouldn't issue a refund.
customer
What has made my investment in "Care" is its security. and community communication. I believe the site is diligent with its screening, of the validity of jobs offered by businesses and private parties. Also the discounts given through "Care" on multiple items is a plus. Thanks for that!. As I stated, a good investment.
Response from Care.comApr 22, 2026
That’s so great to hear you love your experience with the app! Thanks for sharing!
LoriMK
I’ve been a member of the Care com Unity for years. I recommend it to friends both looking for care positions or looking for care for their children, pets, or homes. I appreciate the background checks on all participants, diversity of positions and flexibility in filtering while searching, and the fact that Care works to protect everyone’s safety.
Response from Care.comApr 22, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Jay
I was in a career transition and decided to post on Care.com to see what kind of response I got. I was impressed with the response rate to my profile and continue to use it regularly. Seamless and efficient, I would definitely recommend getting on this site if you’re looking for a range of roles.
Response from Care.comApr 22, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Narimene A.
Best app ever
Response from Care.comApr 22, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Marianne B.
I thought this was a professional company and would be a great way to earn extra money. I was sadly mistaken. I really wish I would have read the thousands of 1 star reviews first. There’s a reason they are a 1 star company. 1. Anyone can message you through the app. Someone tried to obtain my personal info the 2nd day of my membership. Super sketch. 2. You can message about a job, but they can’t respond back unless they have purchased a membership. Pointless. 3. You’re required to pay $25 for a background check, yet people posting jobs are not verified, have no photo, and very minimal information. Again, Super sketch. 4. The few jobs that are listed show 87 days old, 152 days old, and so on. Nothing is current. Update much? 5. The app sucks. There is no support for setting up your profile, searching for jobs, applying for jobs, no tutorial videos, customer service #’s, nada. It’s pretty ridiculous. 6. The biggest time and money waster I’ve experienced in quite some time. 7. Research and read reviews to avoid this type of nonsense!
Response from Care.comMay 8, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-026844 when you contact us. Thank you!
Anita M.
I found someone to help me clean the house in 2 days and she set up the appointment for the next day. Marlene was efficient and did a great job. I would highly recommend her.
Response from Care.comApr 22, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Brittni
I've used care.com for many years and I am grateful for a place to connect with those in need of care. Having a profile allows you to have your qualifications, background check and reviews all in one designated space.
Response from Care.comApr 21, 2026
Thank you for the great review! We're so glad to hear you're happy with the service!