Christoffer M.
A complete scam!!
A complete scam!! I've sent 10+ messages to dogwalkers but got ZERO replies so far. I've also replied to a couple of those generic messages sent to me but non of the senders got back to me..

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Christoffer M.
A complete scam!! I've sent 10+ messages to dogwalkers but got ZERO replies so far. I've also replied to a couple of those generic messages sent to me but non of the senders got back to me..
Emmanuelle R.
À fuire !!! Aucune personne ne répond sur ce site.. 35 euros par mois une vraie arnaque !!!
Viki T.
It's really the worst experience ever! My husband signed up for one month in January and it is automatically billed without telling you anything! I've been charged US39.9 every month for 2.5 years!! No notification, no invoice and no phone number to contact them. Horrible experience and i contacted the customer service, they only redund us one month back even we haven't used any of the service! Horrible!!!!
Response from Care.comOct 3, 2017
As stated in our Terms of Use and twice on the upgrade page when you had initially signed up, all of our subscriptions automatically renew until cancelled. This is a setting you can edit at any point after upgrading in your Account & Settings page by selecting the Downgrade option. We apologize if you misunderstood our billing policies, but do hope you were able to find the care you were looking for! Best wishes!
Miguel P.
They are quick to take your money for a service they don't give.. They ripped you off. I was disconnected from my account for no reason and I can't even contact them.. Most of the people they offer are fony ones.. Be careful.
Response from Care.comOct 3, 2017
We're sorry you feel this way, Miguel. Please email us at [email protected] if you'd like us to review your account. Best wishes!
Greg M.
The elder care helper we got from Care .com was arrested last week for stealing almost $15,000 from my 90-year-old mother's bank accounts. When I contacted Care .com they said they were sending this to their "Safety Group", but that was a week ago and we haven't heard a peep from them since. So it appears the only thing behind their curtain is typing bots.
Varsha V.
It's a racket. I signed up for one month in January and got invoiced for one month. I now see 8 months down, I've been charged £45 every month for 8 months!! No notification, no invoice and no phone number to contact them. Horrible experience.
Ida D.
Overholder ikke lovgivning for behandling af persondata, der er ingen mulighed for selv at slette profil.
james C.
Do not buy their service! I paid the Care.com to have a tutor. BUT after 72 hours, there was no reply from the person I contacted. The Care.com asked me to find someone else but there is no comparable person in my area. DO NOT trust their listed people to be hire because there might not be a person you saw.
Response from Care.comOct 3, 2017
So sorry you feel this way, James! We understand how frustrating it can be when you do not receive a response from potential caregiver. I suggest leaving a review to their profile to share your experience with other families who might be interested in working with them. Best wishes!