Care.comReviews of care.com

One star because of horrible customer service and billing practices. I had two accounts with this company as an employer and a job seeker. I noticed that the number of applications for my posting didn’t match what I’d see when logged in as a job seeker looking for positions. When I called in to question it no one could answer my questions so I cancelled both account in Oct 2017. They cancelled one account but left the other open and charged me monthly. Every time I call in they say a supervisor will call me back to process my refund and that never happens. On top of that they continued to charge my card. I finally cancelled the card because of this company and I still get emails indicating they need updated payment information so they can bill me. The last email was this morning. Ridiculous. I want my money back.

This is the worse company I have ever dealt with. There are no contact. The people they list do not respond to calls. There is nothing more to say than this company sucks.

The carers on the site were of a very low standard. I was looking for someone to look after a 9 year child for a few hours a day - I had people applying who's first question would be how much they could earn, no questions whatever about the child. They would offer to clean if I didn't reply. There were people applying with the most terrible reviews from past clients. The standards were so poor, I cancelled my subscription after two weeks. However, it turned out I hadn't cancelled and I was billed 2 weeks later. I complained to Care.com, pointing our I hadn't logged in for two weeks, but they refused to give any money back. I will continue to pursue this refund.

The shitiest company ever! I singed up and payed for 3 months premium services in October, 2016 and since that time they started to charge me automatically each 3 months with 140 kr!!!! And just because thats not my main account I noticed it now and Im so angry, disappointed and will search for my rights! But, What the ...!! Is it that how they make business - by trusting that the clients wont notice!??! Idiots! They havent sent me any emails with payments and I havent log in either. The worst thing - they dont have a phone number to have a discussion with them, so I can explain how horrible is their action and they MUST return the money! Amazing experience! Dont trust this company, they suck!

Waardeloze site, je kunt geen berichten lezen zolang je geen premium lid bent. Abonnementskosten die liegen er niet om, torenhoge bedragen, belachelijk gewoon. 35 euro per maand! Afzetters zijn het......

I tried using it but ended up getting no one. Its a useless sight the only thing they care about is money. They will lure you when cancelling your prescription to take a free month trial only to get charged again without you realising it. Can you refund me back my 35 £ that you have just charged me today!!!!!!! They didn't give me any notice to remind me that their free month is finish.... So it was all about canning!!!! Shame on you care.com for targeting vulnerable parents to steal money from them!!! Can you refund me back my 35 pounds!!!!

I am on many House & Pet Sitter Sites, but this one takes the cake! After a lengthy sign-up , with way too many rules, they "claimed" that we need a background check and that it was free. I said no problem. At the end, they gave me 3 option of how to pay for the background check, which was supposed to be FREE!!! First I looked for a "Contact us" which was difficult to find and DIDN'T work. I had to google therm to find a phone #. I left 3 messages on Help and wrote them on Contact us about what had happened, Not only did I never hear from Help, or care. com, except to tell me that my pic ( with my cat) was NOT approved!!! What a joke!!! Please DON'T waste your time with this unprofessional site.

It's a shame the reviews don't come up when you google the company. The whole system is very deceptive. You put your credit card number in and only then do you see they are going to charge you #35 a month. Then you see people who may be good - but they want you to pay another #35 to upgrade to their Premium Rate. Took 30 minutes to check with credit card company that they wouldn't be able keep getting money out of my account because I didn't know how to stop them.