Emily B.
Local small business owner squeezed for more money
As the owner of a local preschool, I was approached by care.com to advertise on their site. The sign-on fee for their "Marketing Solutions platform" is $200 and a monthly fee of $300 is then charged. Since my school is in it's first year, our budget is tight and I'm not taking a paycheck yet. I said no thanks, maybe in the future. They reached back out to invite me to use their "Programs and Activities" platform for my summer camps. This is only $50 monthly, so I said yes! I sent them a copy of my summer brochure and was then denied use of their site, because I would "benefit more from the Marketing Solutions platform." They are obviously trying to squeeze more money out of me. They've lost a potential costumer.
Response from Care.comJun 17, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-027095 when you contact us. Thank you!



