Care.comReviews of care.com

Absolutely horrible customer service - actually no customer service. I originally went on this site to post a job for a caregiver. I gave my information and when I received very little applicants I went to cancel (which is also frustrating since it's $150 a month and absolutely wasn't worth it). I have the proof that is was canceled under my subscriptions on Apple, however I was charged two more months at $150/month. I reached out to them via help support - the only way offered. They refused to give me a credit and stated I was still signed up. They then closed the case. When I tried to reach out to them again I would get an automatic reply stating the case is closed. I then tried to go on my account and reach out again through the Help feature. It stated the only way to communicate with a representative (through email only) was to upgrade my account, which meant charging my account...again. I am now out $300 and have no way to talk to the company. I am in shock this company can still be in business since I'm sure I'm not the only victim.

Sitter did not arrive and provide no contact.

Being able to see the caregiver information and the quick response from most of the chosen candidates was very helpful in my search and my specific needs.

I'm a jobseeker but the computer said No to my "invalid" Gmail address and there doesn't seem to be a way to complain.

This program is basically a scam. After canceling our account we have been charged 2 years in a row $169 and they refuse to refund or respond to anything after being extremely patient with them. Absolutely don't waste your time or haven your money stolen.

I got one great job thru Care.dot com.Then? they started charging me 40$ here,$60$ there.I was able to stop it,but months later,I was lookig for another job and tried to sign up. DONT DO IT!!! Its all in an "App" now. You cannot,for love or money contact a real person.Zero customer service, and at one point? I started getting nasty scam emails thru Care.com. So,you have to pay monthly for the app PLUS? The fees to Care.com every 3 months..What a shame tho,cause until last fall? They were a good resource.What happened? Who destroyed it with greed?

Care.com is a great resource for anyone needing pet sitting! My husband and I have using it for over 10 years as we travel with our pets (dog and cats). Alison W. was so knowledgeable and kind and loving with our pets. She kept us updated through out the day with pictures. Our pets were so content after our time away.

She's was good with my 12 year old. Very calm presence to her.