Joy Ann E.
THE QUICK RESPONSE FROM THE CLEANERS.
THE QUICK RESPONSE FROM THE CLEANERS.
Response from Care.comMay 28, 2024
Thanks for sharing the love! Thank you, Care.com Member Care Team

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Joy Ann E.
THE QUICK RESPONSE FROM THE CLEANERS.
Response from Care.comMay 28, 2024
Thanks for sharing the love! Thank you, Care.com Member Care Team
DAVID B.
Easy to post a need and review candidates. Excellent service.
Response from Care.comMay 28, 2024
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Natalie K.
TERRIBLE TERRIBLE TERRIBLE! PLEASE DO NOT GIVE YOUR CREDIT CARD TO CARE.COM. Once they get your money they refuse to give it back. I tried to sign up for a monthly membership to try it out and they charged me for a yearly membership ($130) and refuse to refund me! They are a bunch of crooks! Please please stay away!!
Response from Care.comMay 24, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.
Jane
Sometimes it takes patience to wait for the employer's reply. Not all are paid member.
Response from Care.comMay 23, 2024
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Troy B.
The website is tricky to navigate! My husband is a software engineer and he had problems. Niecey E was amazing!! I cannot say enough good things about her. Did what she said! Showed up on time. Even stayed later (we competed her). Our girls loved her!! We will certainly want to book her again.
Response from Care.comMay 29, 2024
We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team.
Cameron H.
Care.com was relatively easy to use. I received over 35 candidates to choose from. It helped that Care.com had done some upfront screening. Made a selection that has the potential of being a perfect fit for my family.
Response from Care.comMay 28, 2024
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Nana J.
Don’t give them your name or e-mail address. This is a terrible scam! It looks like a search platform, but it’s only purpose is to lock you into a membership at a crazy monthly fee on top of any hourly rate you’d pay the service staff. Also, there is no information about how to cancel your registration or membership, nor any contact details at all, except for signing up for membership. They will spam your mailbox with tons of service offers and you‘ll have no way to turn this crap off. I‘m checking legal options.
Response from Care.comMay 24, 2024
Thank you for your feedback, Nana. We are more than happy to assist with any questions or concerns you may have regarding our services, your account or billing history. You can anytime contact us through the contact us link at https://help.care.com/s/contactus, via email, through Facebook Messenger or by phone. All our contact information is available on our Homepage. Thank you.
Donita W.
I think Care.Com is a great company . It’s easy to find new clients thru the company.
Response from Care.comMay 23, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!