Care.comReviews of care.com

Response from Care.comDec 17, 2024

Thank you for your feedback, Lisa. We're very sorry that your experience made you think our site is not legitimate. We can assure you that the profiles on our site are real and we've had many happy customers make great connections using our service. If your account was closed, it most likely means you do not meet our eligibility guidelines. If you paid for a subscription and were closed immediately after, the system most likely issued you a refund, however it does sometimes take up to a week to process through your bank. We've already sent you an email that we hope will be helpful. If you have any further questions or need assistance, please don't hesitate to contact us anytime through the contact us link at https://help.care.com/s/contactus?language=en_GB. Please include Reference Number REV-024970 when you message. We would be more than happy to help. Thank you.

Response from Care.comDec 10, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comDec 10, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comDec 11, 2024

Thank you for your feedback, Maxim. We're very sorry to hear that your experience with our platform did not meet your expectations. If you have any questions or concerns about our platform, how it works, or need assistance with your account or search, please reach out to us through the contact us link at https://help.care.com/s/contactus?language=en_GB. Please include Reference Number REV-024962 when you message. We would be more than happy to help. Thank you.

Response from Care.comDec 10, 2024

It's wonderful you found such a great caregiver! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via our Help link at https://help.care.com/s/contactus for assistance. Please include Reference Number REV-024960 when you message.

Response from Care.comDec 10, 2024

We're thrilled to hear you found a great caregiver! We're also happy to help with any questions you may have; please reach out to us for assistance via our Help Center link at https://help.care.com/s/contactus. Please include Reference Number REV-024959 when you message.

Response from Care.comDec 18, 2024

We appreciate your feedback. We will be reaching out to you via email. If you need further assistance in the meantime, please reach out to us through the contact us link at https://help.care.com/s/contactus.