Care.comReviews of care.com

I have been using care.com for over 6 years. I have a caregiver account and a family account. I recently learned that there was a lawsuit against them for many deceptive practices. I realized that I was experiencing these deceptive practices as well. My applications are not being received by families and messages are being blocked on both ends. I have a 5 star rating and have applied to several dozen clients over the past month but have not received one response. I know they are not receiving my applications. A civil court ordered care.com to pay 8 million dollars in damages for this exact reason. I have decided to find another platform and will not be working with care.com once I do. I suggest families and caregivers do the same. Care.com is not a trustworthy platform. UPDATE: Care.com reached out with tips and advice for me to improve my profile. They took zero accountability. My profile is not the problem. Families teach out to me on their own all the time. The problem is that care.com is blocking my applications because I am not a paid premium subscriber. I’ve cancelled my account.

Total rip-off i was quoted a monthly charge then billed annually. Next day my account was cancelled no refund. Why? No reason given They run a billing scam read the other reviews. Reply is pure garbage Total scam BEWARE

Brug dem ikke De lever af at du opretter et abonnement og så glemmer det da du aldrig bliver kontaktet igen og eller får en sitter.

Not to be trusted website. Once you try out the website, they keep taking your money even when you've cancelled the service. Contacting customer service, they never reply.

They take your money then close your account, They have ignored all emails since then. Do not trust them. Reporting to ACCC and scam. I went with a local babysitting company in the end after I lost my money for joining.

I am updating my review about care.com because they finally resolved the issue with my profile. After reaching out multiple times, I was finally connected to someone who actually helped me and gave me some answers! I truly do love using care.com to connect with families, but there was an error on their end that caused my dissatisfaction prior. They finally fixed everything, so now I can use the site like I had been in the past. Thanks care for resolving this issue and helping me!

As others have said impossible to cancel and no refunds total waste, they should be shut down.

I have 20 years of experience caring for children from 0 - 17 years old. But apparently, that was not enough to be considered an acceptable caregiver applicant. Wow.