Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Alice L.
Care.com is a great website. Very easy to navigate and is equipped with any and all kinds of care listed. It is great to find the type of care needed.
Response from Care.comOct 28, 2025
We're so happy to see that you are enjoying using the site and service! Thank you for sharing this!
Raisa V.
I love Care.com! A lot of choices and opportunities to find job. Appreciate! Thank you!
Response from Care.comOct 28, 2025
Thanks so much for sharing the love!
Vivian M.
Excellent Help and Support when we needed it most! As my health has declined and my husband has been my caregiver, I knew we needed help. I wanted a consistent caregiver rather than having an agency sending whoever they had on call. We found a highly capable, professional and caring aide whom I can trust with personal care and who is willing to help with a variety of household tasks. In addition to finding just what and who we needed for my care, we also found excellent, reasonably-priced help with the bookkeeping and tax processing involved in personally hiring a caregiver through the care.com payroll service (homepay.com). We could not be more grateful!
Response from Care.comOct 28, 2025
This is wonderful to see! We're so happy that you have had success with the site and service!
Elizabeth N.
The concept of providing a service to people looking for a service is genius. Your site does a great job of allowing these people to find one another. However, the communication between the two parties could be greatly improved. Many times this chain has failed and it is frustrating.
Response from Care.comOct 28, 2025
We're so glad you like the service, and we really appreciate your feedback! I am forwarding it to our Product team so they can review it. In the meantime, if you'd like any assistance, please reach us at [email protected], and please include Reference Number REV-026058 when you message. Thank you!
Kandi F.
The ladies that came have all been very delightful and helpful. My 96 year old mother and I occasionally need help after one or the other has been in the hospital. I can give care a call and by the time we are out of the hospital they have a team of helpers lined up for our needs. it has been comforting to know that we have people we can rely on for our day to day needs.
Response from Care.comOct 27, 2025
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Eddie W.
It was extremely disappointing . It was short notice but you app said she was available for the job and she responded after the appointment time !
Response from Care.comOct 28, 2025
We apologize for your frustration and will be reaching out via email. If you'd like assistance in the meantime, please contact us at [email protected], or you can call us at 888-498-1821. Please include Reference Number REV-026056 when you contact us.
Helen
Total unseriös. Habe ein Monatsabo gezahlt und innerhalb der Kündigungsfrist gekündigt. Anstatt mir noch Zugriff bis zum Ende der Laufzeit zu gestatten, wurde mein Premium Account sofort gesperrt. Auf meine Beschwerde per Email habe ich nie eine Antwort bekommen. Telefonisch ist das Unternehmen nicht zu erreichen. Nie wieder!
Response from Care.comNov 4, 2025
Vielen Dank für Ihr Feedback. Wir nehmen Ihre Beschwerde sehr ernst und werden uns in Kürze per E-Mail bei Ihnen melden, um die Umstände zu klären.
Cj C.
Sarah was wonderful with the kids we would love to have her again
Response from Care.comOct 25, 2025
We're so glad you made a great connection!
