Leah C.
Site overinflates the number of families looking
This site is Deceptive on multiple levels. Most of the ads posted by families are auto-generated and not intentional. Care.com forces any family looking to search caregivers to post an ad. This significantly over-inflates the number of families actually looking. Both the caregiver and family have to pay for premium memberships to actually chat and the fees can be quite high. I am a caregiver and I am paying for a premium membership. I assumed there were a lot of families actually looking but when I filter based on the generic ads, it is apparent that 90% of the posts are not real.
Response from Care.comMar 20, 2026
I'm so sorry that your experience made you think our site isn't legitimate. I can assure you that jobs on our site are real and we've had many happy customers make great connections. If you'd like us to review your account to see how we can assist, please reach us at [email protected] or 888-498-1821. Please include Reference Number REV-026610.



