Matthew D.
Gave you opportunities before I…
Gave you opportunities before I reviewed, times up. I won a charizard card and it’s been now 9 weeks and hasn’t even been sourced. Pretty much a waste of time playing if you can’t keep the cards like they say in their ads. They rely heavily on your just cashing and spending. They don’t own stock which would be the way to do it so any cards you do win that you want most likely you won’t get. I’ve been offered 110% cash out which I declined to then be offered 105% by someone else after 🤣 Pretty pointless website if you ask me. Might as well just as crack packs and sell only no cash out on cards as it seems by the reviews I ain’t the only one.
Response from Card OutpostAug 6, 2026
Hi Matthew, We're truly sorry to hear about your experience and understand how disappointing it must be to wait so long for a card you've been excited to receive. We sincerely apologize for the frustration this has caused. We take full responsibility for falling short of the experience we aim to provide. Due to the high volume of orders and demand for certain high-value cards, sourcing can sometimes take longer than expected. That said, we understand that this isn't the level of service our customers expect, and we're actively working to improve our inventory management and fulfillment process so orders can be completed much more quickly. Please know that every card order is treated as a priority, and our goal is always to deliver the items our customers win—not to encourage cash-outs. We understand why your experience has led to concerns, and we'd appreciate the opportunity to review your order personally. Please contact us at [email protected], and our team will investigate your case, provide an update, and do everything we can to help resolve the situation. Thank you for sharing your honest feedback. It helps us identify where we need to improve, and we hope we'll have the opportunity to restore your confidence in Card Outpost. CardOutpost Team