Cardinal Financial CompanyReviews of cardinalfinancial.com

Lender was very helpful in the beginning... got us approved "pre-qualified" fairly quickly... very knowledgeable of the process and did what he could to help...

We purchased our home with Cardinal Financial in March 2016. At the beginning of this year(2018), Cardinal decided to increase our monthly mortgage by $101.94 per month for the next year. Our homeowner's insurance and property taxes have only increased by a total of $338.01 annually. In 2016 our escrow had a surplus and we did not have a deficit in 2017. Our HOI and Property tax increase in January of 2018 should result in a monthly mortgage increase of only $28.17. I have spoken to 2 agents that agree that the increased amount in our monthly mortgage is wrong and doesn't add up. this is very troublesome. I asked for an escrow analysis and their calculations are nothing short of fraud. I will be reporting this to the State of Georgia, The consumer protection agency and 5 on your side news.

Nathan Schmidtke was great to work with. Very honest and went out of his way to help with the refi process. I will be recommending him to friends and family that are looking to buy or refinance.

I have worked personally with this team for three homes that I have purchased, and each time the experience has been very professional, timely, and hassle-free! I would recommend Cardinal Financial to anyone looking to make their mortgage process as simple as possible!

Best Rate on the Market. This group was fantastic and got the job done. My experience of buying my first house was so much better/easier than everyone I know.

SO bad it's impressive HOW BAD. I'm writing this review while I'm on hold (so far for 35 minutes). Cardinal is so impressively bad at everything. 2 days of waiting on hold for 30+ minutes each just to speak with someone who can't help fix a problem Cardinal created. Really an hour just to tell you that CARDINAL SCREWED UP! Said they'd expedite my request, said I'd have a copy of my chat with the agent, said they made a payment...ALL FALSE. They changed payment to my homeowners insurance company, didn't tell me, didn't notify the insurance company, and now I'm the one scrambling to fix it less than a week before it's due. I ALREADY PAID THROUGH ESCROW but Cardinal can't figure out their own system of failures. If you're so bad at managing a simple mortgage, do the world a favor and just sell the company or my mortgage to someone else and close up shop.

No communication, disrespectful loan officer and a lack of basic customer service As a realtor purchasing my own home this should have been a slam dunk and an easy process - my entire file was sent ready to go. I not only had to email constantly for information but I had to beg for updates. This is a people business not a tech one and Cardinal would do well to add some basic customer service into their loan process

I spoke on the phone with Cardinal Financing specialist Nina Bell at 972-746-4459. She spent over 30 minutes on the phone trying to find me a better deal than I already had on my mortgage. When she could not, she came up with a way to save me money on the current loan I had! This woman has won my business forever. I highly recommend Nina, who loves her job and it shows, and Cardinal Financing.