Matt R.
I expected the claim to be denied…
I expected the claim to be denied because the rental car company refused to provide repair documentation. I was pleasantly surprised that Card Benefit Services reviewed the evidence carefully and approved the claim. The professionalism and clarity of the process exceeded my expectations.
Response from Card Claims CenterMay 6, 2026
We appreciate you sharing your experience. We're happy to hear that our team's careful review and clear process led to a positive outcome, even with the documentation challenges. Do not hesitate to reach out if there is anything else we can assist you with. Sincerely, Chemia H. Card Benefit Services Social Care