Card Claims CenterReviews of cardclaimcenter.com

They will not pay out the claim for an auto insurance premium.

HORRIBLE!!!!!!! I've been chasing them for 2.5 years to get my claim's money. Every time I get something they asked for, they ask for something else. Last episode - they sent me a detailed email with EXACT instruction on what that final piece of document needs to be. Once I got it to them, they said it's wrong (even though their instructions were followed to the t). They are simply avoiding making payments whatever way they can. Bunch of theives.

HORRIBLE!!!! STAY AWAY - THIS COMPANY IS A SCAM!! I wish I could give them NO stars. Company is a joke. Everything that people with complaints are saying is completely true! I’m reporting them to the BBB!

Worst company I have ever dealt with! My claim for an Airpod that quit working has been going on since November with no resolution. I have provided all documents numerous times, called numerous times and even spoken with a supervisor. They make the process as difficult as possible, hoping you will give up. I uploaded my replacement receipt yet again today. Around and around we go again!

I'm still under going my claim. My father in law passed away in September so I had to cancel my holiday. Having sent the death certificate off they still want proof from a doctor. Not a chance will I use them again.

Horrible. Don't use them unless you're fine with never seeing your money when you file a claim. Got into a car accident abroad. eClaims asked for a bunch of documents. When I provided those, they asked for more. Provided those and they now asked for more. Feels like a tactic to keep postponing payout. Talked to manager who promised to review that and get back with me within 10 business days. After 2 months she's avoiding my calls. This has been going on for TWO YEARS. I will NEVER work with them again.

My Wells Fargo Platinum Visa advertises cellular insurance as a benefit. However, benefits are administrated by this company. The process is onerous, slow, and seemingly impossible to provide the ridiculous amount of documentation required, some redundant. Not to mention the expectation of taking the phone in person for a "diagnostic report" during a pandemic. I'd be very interested to see the rate of claims paid/claims filed and the time to pay claims. Terrible company.

I want to give it a zero star, but looks like that's not an option. It is so frustrating that I am at the verge of crying. I have been struggling with the claim from last 3 months and have no hopes whether I will get the reimbursement at all. I don't think the assigned agents look at the documents with open eyes. The repeatedly ask me for the same information and their email response appears like a system generated (which is actually not true) email with generic points. So you call customer care again to understand what actually is needed.