Card Claims CenterReviews of cardclaimcenter.com

After carefully reviewing the requirements and speaking to a representative to verify that my claim would be covered and that I was submitting the proper documentation, the claim was easy to submit and was processed very quickly.

This was as easy as I could hope for. I used Eclaimsonline through my chase credit card to settle damage on a rental car. Making the claim, adding documents, and getting instructions on the phone was easy and quick. They kept me updated by email. It was settled exactly as I hoped, paid directly to the rental car company. The only issue was bugs on their website preventing me from uploading documents, but they had alternatives and good customer service.

My husband has an accident right before our trip, and we had to cancel a month's worth of prepaid travel in the UK. I dreaded having to make the claim The forms were sent to me electronically, but suggested I hand-write or typewrite into them. My handwriting is illegible, and who has a typewriter? These forms should be updated to pdf fillable forms. That was my only complaint. Otherwise, I was very pleased with how quickly and smoothly the claim went. I always received acknowledgement when I sent something, and there was only one request for specific data. I was also very pleased with how quickly the process went. I received the full amount of my claim. I'm telling everyone how satisfied I have been with the card and with the results of my claim. Thank you soooo much.

First time making a claim after using Chase (or predecessor) cards for 25 years. The Hertz claim was very weird (and unfounded) yet eclaims processed my submission in an efficient and relatively painless fashion, ultimately paying the claim. This kind of quality service breeds loyalty, believe me. Thank you!

thank you for the complimentary travel insurance through chase credit card. i will always use my chase card to book travel

I had to cancel a trip because of a need for heart surgery. The insurer paid all claims eligible under the policy for nonrefundable amounts we had paid for the trip for my family, and did so expeditiously. Since I received flight credits from an airline upon cancellation of airline tickets, I wasn’t eligible for reimbursement of that expense until the credits expired unused. I was particularly gratified that the insurer paid that portion of the claim promptly after I provided evidence of expiration of the credits. I was surprised to discover the policy as a benefit of my credit card. Only expenses paid with the credit card were covered. I will now be sure to use that card for all of my travel expenses.

I had a non-refundable hotel reservation that I had to cancel due to an airline flight cancelation. I was a bit skeptical of the claims process due to some of the reviews. But, I used the online filing process, and after providing the requested documents I had some follow up questions from a reviewer, and my full claim for my hotel costs was paid. I will definitely continue to use my Chase card with travel benefits and would recommend it to others.

The trip cancellation benefit is an outstanding benefit considering our circumstances. I had no issues especially that I submitted all the documents required. Submission was easy and the response was quick. I am very happy and satisfied with the service.