Card Claims CenterReviews of cardclaimcenter.com

Filed a claim in February 2022. Called several times, I was told in June they had everything they needed but due to COVID (BS) it will take a longer wait. I have uploaded every document they have asked for but they still ask for more documents that I can not get. They said it was because the car rental was in Euros. How hard is it do an exchange? It's on the paperwork from Avis. Online says pending when I call they said it was suspended because they still a copy of my credit card statement which I have uploaded 2X. This company is an absolute scam Chase needs to drop them.

This is the worst. Am so disappointed in Chase. Citibank is way better in terms of service. I uploaded all documents, yet they keep replying with the same questions and they keep asking for the same documents. Totally deceiving customers and misleading. I plan to file a complaint with the state consumer affairs.

I am beginning to think this is a scam as others have stated and will no longer be booking CHASE travel because of this (agree to go with AMEX). I had a trip cancelled due to weather. I uploaded all required documents. The company came back and asked me for documents that had already been uploaded. Then they ghosted me for over a month despite multiple emails and phone calls (the latter with consistently over 30 min wait times). I have called CHASE to tell them I will no longer be using their card because the protection they claim to offer is not really on offer on account of this company.

I have been waiting for 3 months It is a scam from chase , visa No help , no response

I submitted a claim for travel interruption as I am insured through my credit card CHASE SAPPHIRE. It has been 7 months since my claim was submitted and nothing came out of it yet. I have emailed them multiple times, each time the answer is like "we will contact you when review is done." I feel like cheated both by CHASE as I trusted their credit card claims and eclaimsline.

Pesimo servicio, teniendo todos los documentos que exigieron no reconocen el reclamo y no hay forma de comunicarse via telefonica.

This company is a scam. I filed a claim for a trip delay more than 2 months ago. I submitted all the documents they asked for and they keep asking for the same documents that I have already submitted many times. It has reached a point where it is so obvious that they have been acting in bad faith. They have no intention whatsoever to meet their obligations. They hope that I would give up. I have contacted a few lawyers to see what my legal options are and I will also file a complaint with the proper state and federal agencies that deal with these issues. Chase sapphire reserve might also be involved in false advertising. They advertise a fake service that does not work when the cardholders need to use it. I am surprised nobody has sued chase and eclaimsline.

Hope you read that before using their "service" pure ripoff company. I was trapped into booking with a "flex option to easily reschedule the flight". When I did so I was asked to pay the new flight first and request a refund via eclaims. Of course I never saw my money back. They'll request extra documents which are next to impossible to get from the airline that you booked with, until you finally give up. It's month later, I'm still fighting, not willing to accept that injustice. Hopes are little though. They know their way around keeping what they promise.