Card Claims CenterReviews of cardclaimcenter.com

Conflicting info. On existing claim status online vs help line. Drag out claims for 5 months, with request for submission of same info.

Had a claim, sent them papers, they said its not complete, could not talk to a person, was on hold for more the 30 minutes with representative name Teresa just now and got disconnected . Just awful

It has been over 5 months since my incident. Their claim of "response within 5 business days" is absolute horse****. Unable to get someone on the phone, unable to get someone to look at the documents I uploaded, and unable to get someone to issue me my deserved claim for minor damage to a car rental. This **** makes me want to cancel my Chase card and never look back.

Aweful customer service Representatives don't have a clue

This site is bullsh*t. They were no help in getting my claim processed. The form is confusing. When I reached out to customer service I got no response other than an automated reply. So I'm out a couple hundred bucks for legitimate expenses and no help. Claim is closed without the reimbursement, and no way to reopen.

Terrible just terrible. Do not get the chase card. These people are the worst when it comes to helping you.

DO NOT TRUST these people there’s zero use in calling them I have been trying for months after further investigation I realized if you scroll to the bottom of the page is that the insurance isn’t provided by my credit card but a company called Allianz instead so instead of my bank I have been giving my information to this other group absolutely ridiculous will be filling a claim with the better business bureau.

This place is a SCAM!!!! We are trying to provide all the documents and they always send us the same message.