Card Claims CenterReviews of cardclaimcenter.com

Continually dragged on my claim. Was repeatedly contacted to provide documentation that had previously been provided. EDIT: Still haven't been paid. Now they are claiming they need "their" physician's statement form, rather than the one provided by the physician for my travel partner, with a diagnosis, which is literally impossible to get because it would be a HIPPA violation, yet they are blocking the claim despite having a signed and dated physician's statement explaining that my travel partner could not travel on the date.

Horrible service. Do not believe chase or any another CC company. The benifits they promise are false. Good luck getting anything out of these scam artists.

We submitted all necessary documents for trip delay reimbursement including airline documents stating that the flight was delayed. But this bogus company wants a statement from the airline why it was delayed. It's impossible to get a statement from the airline after the journey is completed and the document was already showing the flight was delayed and had to reschedule my trip. it was not enough for them and they closed the claim. I would give them a negative 10 if I could. chase sapphire reserve should not associate with this company. All these credit card and insurance companies are interested in taking membership fees but when it comes to paying us back they will make it extremely difficult.

Absolute garbage company that should be ashamed of themselves. I have had a claim going for over a month. It takes forever to get any response. It is a CHALLENGE to reach a person on the phone. My blood pressure has gone up 50 points trying to get a hold of them. I sent them a detailed reply to their email, explaining every detail of what they asked for. 3 weeks later, I got THE EXACT SAME email they had sent me a 3 weeks earlier asking for the same information. Eclaimsline...DO BETTER!

Worst experience ever. Sent all documents requested. Got approved. Thye said the mailed a cheque. That never cane, after multiple emails ans calls they sent me another cheque. 4 months later the cheque arrives, finally, I deposit the cheque and behold THEIR CHEQUE BOUNCED!!!!! What kind of business is that???? I'm considering moving away from chase and take my business to another credit card. One that will respect their clients and handle their own claims so they will hold some accountability.

Worst experience ever. Sent all documents requested. Got approved. Thye said the mailed a cheque. That never cane, after multiple emails ans calls they sent me another cheque. 4 months later the cheque arrives, finally, I deposit the cheque and behold THEIR CHEQUE BOUNCED!!!!! What kind of business is that???? I'm considering moving away from chase and take my business to another credit card. One that will respect their clients and handle their own claims so they will hold some accountability.

Basically the same exerience as everyone else. I've been asked to send documents after documents after documents, and sometimes even documents with information from previous documents in different arrangements. They're playing the long game to make you give up, Chase f-ng sucks for contracting eclaimsline and eclaimsline f-ing sucks period. Been fighting a claim for 6 months now and they keep asking for more documentation, in total i've uplaoded 19 documents so far and they still want MORE.

Worst!!!! company keep on asking for same document for no reason and not all vendors provide the document in their format still they are asking to give that document and dont have any flexibility using alternatives for them. Worst experience and so i m switching my travel card to someone else.