rmilessr
Horrible aggressive behavior trying to make me accept their services
I received a package from Carda Health containing a Lenovo tablet, pulse oximeter and a blood pressure monitor. I cancel and was told to use the return label and bag inside the package to return it via FedEx. I drove 60 miles round trip to fedx location and they would not accept because the number was not valid. I called Carda and their representative kept insisting that I participate because It’s covered by Medicare. I spoke to over 5 representatives telling them I did not want to nor have I authorized my participation in their program prior program. Today I received a call to setup my service. These people are very aggressive trying to force me to use Their services.
Response from Carda HealthApr 10, 2026
We sincerely apologize for the experience you had with our team and the frustration caused by the return process. This is certainly not the level of service we strive to provide, and we take your feedback regarding our outreach very seriously. We would love the opportunity to make this right and ensure your equipment return is handled properly. Please reach out to us at [email protected] so we can provide a solution and resolve this for you immediately.