CarCoverUSAReviews of carcoverusa.com

Easy from ordering to delivery and installing it. Great experience

long delivery wait! Quality is fair at best for the price. The seats don't fit totally snug on the uppers and when I synched everything down there are areas of where the straps connect to the faux leather have already torn! :-(

Great quality and beautiful color. I will certainly shop with this company again to get a window shade for our second vehicle.

Recieved the incorrect dash mat, went thru the email process of sending images, was told I would recieve the return label, never recieved it, then when I asked for it, they stated they needed images sent because they sent the right dashmat. So now I have to take time out of my schedule and start over. dont mess with them, total headache.

Very Poor Customer service which appears to be broken. I ordered ( 4XX866) front and back seat covers for RAV4 ( Quality was very good ) but straight after the order ( Same Day) - I asked them to cancel the back seat ones . CCU responded via their sales email ( CarCoverUSA sales at carcoverusa.com>) on Wednesday, Jul 27, 3:33 PM the following."Ok we cancelled the rears thank you" . When the package arrived - only the FRONT t seat covers arrived as expected however they did not refund my credit card for the Rear Seat cover charge. I contacted them and AMEX and said that I am not paying for something that I did not receive so I challenged the payment with AMEX and requested a partial refund. Instead of contacting me to discuss the issue - CCU has now threatened to call the collectors for none payment for the REAR car sear covers that I NEVER received and had cancelled on the day of the order and CCU Approved . Contact NAPA napaonline.com and get your car seat covers from them much friendlier customer service.

Horrible service. Ordered dash mats floor mats... floor mats took 5 weeeks to arrive... they were dammaged in transit then shipped back wirhout my knoledge. Upon recieving the replacment matts they were the WRONG matts... after 3 MORE weeks of run arounds they declined to do anything aside from charging me 20% restocking fee if I decsided to return the matts! Needless to say I will NEVER purchase from them agsin and likewise advise anyome reading this reciew to BEWARE of this dreadfull sercice. Car covers usa and Cover king ARE THE SANE outfit amd will NOT assist in resolving ossues that arise...

I ordered a dash cover for my vehicle which did not fit was to long. I gave them the right information for the year and type of vehicle I had. When I told them it didn't fit they said send it back but when I asked if they were going to charge me for shipping and restock they stated if they measurements meet specs and their weren't any defects yes. They said send a picture which I did. They stated looks like it just needed to be taped down correctly. This company is a rip off. Don't buy!!

Purchased several items. Two did not fit. I called and they gave me an RMA. I sent them back and my refund was a joke. They will NEVER give you a full refund. This place should be avoided at all costs. Many other places to buy from. These guys are a sham.