CarCoverUSAReviews of carcoverusa.com

Wrote review and was unable to submit it

Covers don't really fit well even though they say that they are made for your dash specifically. Poor quality of material and not being able to return the product is bad business. Their sales department pretends that they are going to help you but do not. They are rude and their dashboard covers can't be returned even if they don't fit the car they say they will fit. I've tried using their suggestions from their website and my dash cover still doesn't fit. The vents are covered and the cover overhangs my dash. Looks like it's about a 1/2 inch off. I'm not going to keep a dash cover that covers my vents and won't allow for my defrost to hit the windows. I even sent them pictures showing them how it fits and they still do not stand behind their products. They say that I ordered for the wrong year and they offered a refund but it was for the right year and they NEVER offered a refund. They lie!!!!! I can show you the emails where they NEVER offered a refund! I've kept the proof! Plus I have the receipt to show I ordered the correct year.

I ordered a suede dash cover for my Honda. It was suede. My husband Joe Graham ordered a suede cover for his truck and his is suede, mine for my honda is something different. I like his, but I don't care for mine. But I will live with it.

I took a chance at buying a dash cover for a BMW. Don’t make the mistake that I did. Don’t buy these products from this company. Believe the reviews that are on here. It is low quality, material, weak stitching and not commensurate with a BMW What was I thinking? I tried to return it and they cited the policy I read prior to buying it. Well, I can’t argue with the policy because they said it in advance. They’re OK doing crappy business like this. I offered them a review so here it is.

Again the dash cover would not fit no matter how i tried, there respons was customer install error, yeah how many ways can one install a cover. I ended up ordering one from Toyota and guess what, it fits perfectly, with out gluing it down. So 5 months later I'm happy

Company sent a dashmat for wrong model year and charged me a restocking fee for the defective product. I lost $45 (30 for shipping and 15 restocking fee).

Supply a telephone number so we can speak English to a customer service person! Why charge me 20% restocking fee when I was the one that cut the dash cover in half. You didn’t spend any $ on a RMA# and postage. Restocking Fee is a SCAM. I paid approximately $40, shipping and restocking, fee and received nothing in return except poor service. Email service sucks along with no phone connections. Will not deal with car serviceusa again! I thought the purpose of the RMA# from you was for me to have the return postage paid by you?? Still haven’t received a refund as of now, so please don’t tell me the refund was expedited by me by cutting up the product. What is the restocking fee for when there is no product to return ?????😦 I’m still out of approximately $40 and nothing to show for it! Jim Tammen

the dashmat does not fit and the stitching around the openings is ugly and i will be returning it.