Christine C.
Does not return money as is stated in return policy
Bought dash cover. Received promptly. It had badly done sewed edges. Did not fit properly and bubbled up. Followed instructions for return w/photos. Returned promptly. Return minus approx. 30.00. Their excuse was MAKER of dash cover, Covercraft, kept the money. Covercraft said Car Cover USA kept the money. When I stated would do a credit card charge back was told I would be turned over to collections. Do not use-they do not follow there own return policy!!!!!!!!!!!!!!
Response from CarCoverUSAJun 13, 2025
Obliviously the money was returned, customer ruined the cover, cut it all up, but we issued refund anyway, there was no blaming anyone else, until now, Customers fault they cut up and ruined the cover and were given a refund anyway, this is how they return the favor.