Dee
Decent car, low miles.
Ok selection of cars, happy with my vehicle. Fast approval process that was easy!
Response from Car CityJan 16, 2017
Thank you, Dee!

Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 63 reviews with 4 stars · Clear filters
Dee
Ok selection of cars, happy with my vehicle. Fast approval process that was easy!
Response from Car CityJan 16, 2017
Thank you, Dee!
Free
Great service, speedy, friendly, great selection of cars. Cars are way overpriced, but payment schedule balances this a bit and it's great for rebuillding credit.
Response from Car CityJan 11, 2017
Thank you for your review and choosing Car City!
Jerome
I had an emergency situation and they got me in a car that day. The only way to improve service would have been to actually check the car out. Never even popped the hood before I left the lot. I haven't had any issues with the vehicle, but a double check would have earned the 5th star.
Response from Car CityDec 19, 2016
Hi Jerome, thank you for the review. We appreciate your feedback and will take it all in to consideration!
Charles
This is my second vehicle with Car City. The lease and all the paperwork went smooth. My only complaint would be that in the beginning of my first lease I had difficulty making a payment one week. I was honest and polite with the office staff. The were pretty rude and unforgiving. One time they called my cell at work on a day I was scheduled to make payment. I was away from my phone and did not answer in time. They assumed I was not answering on purpose and shut off my car. I called and explained. They turned back on my car. And I made payment 15 minutes later on person.
Response from Car CityDec 14, 2016
Hi Charles, we apologize you had that brief glitch, but are also glad it worked out favorably for you. Thank you for your review.
Jacquelyn
Look at something even if it was working at time of service.
Response from Car CityDec 14, 2016
Thank you, Jacquelyn!
Mary A.
Friendly and fast. Above and beyond.I traded in a beastly old ford and still recieved 1000 dollars .I only paid 800 for it 15 years ago.Fair would be an understatement.
Response from Car CityDec 7, 2016
Thank you, Mary Alice! Enjoy your F150!
Ronald
I am a return customer. I did not know about the discounts. I received the discounts and am very happy. They paid for my trunk latch and emergency flasher.
Response from Car CityNov 29, 2016
Hi Ronald! Thank you for the kind review. We are glad to help and always welcome back repeat customers with great rewards!