Curtis D.
Great customer service!
We had a very nice experience with the staff. Very helpful and patient!
Response from Car CityFeb 6, 2017
Hello Curtis! Thank you for the kind review. Welcome to the Car City family!

Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Curtis D.
We had a very nice experience with the staff. Very helpful and patient!
Response from Car CityFeb 6, 2017
Hello Curtis! Thank you for the kind review. Welcome to the Car City family!
Amritpreet
Even though I had bad credit and a tough time getting through the car buying process, everyone was very helpful and kind! I'm glad I could get a vehicle that I wanted!
Response from Car CityFeb 1, 2017
HI Amritpreet! We are honored we were able to help you. Thank you for choosing Car City and welcome to the family!
Karry
It was a very nice experience and for me the best part was not being pushed. I also liked the fact that I didn't have someone hovering over me so I could make my decision without pressure.
Response from Car CityFeb 1, 2017
Hi Karry, thank you for the kind review. We value a low-pressure sales experience and are glad you appreciate our values. Thank you for choosing Car City. Welcome to the family!
Amy
Payments are a little high, but they were able to get me into a car within a couple hours.
Response from Car CityJan 30, 2017
Thank you, Amy!
Jacob
The salesman was honest, wasn't trying to hide anything I would say if you need to build credit or you have bad credit it's a wonderful place to go
Response from Car CityJan 23, 2017
Thank you, Jacob! Enjoy your new vehicle!
Jim
I just bought my second vehicle from Car City in Grand Rapids. You never have to feel pressured there. They tell you what your payments will be and tell you to go pick your car. They then bring it up for you to drive. If you don't like it, you pick another one until you find one you like in the price range you are approved for. Both times I was treated really well and I will be returning.
Response from Car CityJan 20, 2017
Hi Jim! Thank you for the kind review. We pride ourselves in being transparent and offering a low-pressure environment. We're glad you were able to find the perfect car for you! Welcome to the Car City family!
Milka
Bill and Steve were very nice and welcoming and patient enough with me while we selected our vehicles. Paperwork was a breeze.
Response from Car CityJan 20, 2017
Thank you, Milka! We are glad you got the vehicle you wanted! Welcome to the Car City family!
Nina
Great customer service.
Response from Car CityJan 18, 2017
Thank you, Nina!