Car CityReviews of carcity.com

I read the guidelines. I'm not trying to be disrespectful. I feel disrespected. $520 a month for a $13,000 car that's only worth $7000. No thank you Mitchell from Alma!!!

Hello, my name is Miquel Garcia I recently purchased a vehicle with car city on October 5th. I purchased a 2016 equinox. I was so happy and excited about getting a vehicle with car city. But little did I know that my worst nightmare was going to happenIng to me. I trusted car city with the vehicle that I purchased from them. So I got an oil change right away like everyone should when getting a new vehicle. I was sold a bad Vehicle with a bad engine. Tell me why my vehicle that I purchased in two weeks is low on oil when I just recently got an oil change two weeks ago from purchasing the vehicle. I've had to get 5 oil changes since I purchased the vehicle. I was sold a bad vehicle my car was never inspected before I made the purchase. My anxiety my mental health is not okay due to car city not being able to help me in any way. I have cancer and having surgery to remove my tumor in 3 months and honestly I don't think I'll make it through surgery because of all the stress Car city is putting me through. I Don't deserve this no one does. How can anyone sell a bad Vehicle to their customers and say it's in good condition when it's not? I have spoken with the warranty department but they aren't being helpful and have made it difficult for me. I still Don't have my vehicle fixed and haven't gotten any help from the city. The sad thing is that car city already has a bad reputation for selling Bad vehicles to customers. A mechanic that works with car city to fix their vehicles told me he had 9 vehicles from car city that he was fixing and working on from car city. And I was like are you kidding me? How can anyone do this to anyone? I work in health care I love helping people I have a heart for helping people that need care. How is it possible that you guys are doing this to your customers? I will never purchase a vehicle from car city and Don't recommend anyone. They have put me through hell.

They need people that actually know how to work on cars cause I got one of their lemons and looking into getting an attorney

I highly recommend people to not go to car city, got a 2014 Dodge Avenger early February the sales man told us there was nothing wrong with the car that it went through there shop and nothing was wrong with it. We took his word for it and trusted him. Now a few weeks later I got my brake lights going off, my check engine light is going off, my coolant light is going off, my breaks are slipping, as if I’m driving on ice but it’s doing that on dry land & I need new wheel bearings, new rotors & I also have a blown head gasket. It’s unbelievable how many things are wrong with the car. On top of everything they only want to cover the wheel bearings and one other thing. Everything else I have to pay out of pocket for, which is completely crazy considering I just got the car & the sales man said there was nothing wrong with it. I went there because I was already in a bad situation & they just put me in a worse one.

I will never buy here again bought a car took it to the ship 13 days later for a ticking noise was notified that it had bad lifters that it needs to be fixed it wi only get worse and damage other things a warranty claim was submitted and it was denied because car still runs even though the repair shop said it should not be drove they the warranty company claims that car city should fix it because it was like that when they sold it

Let me start out by saying this is my fault for not reading all of my paper work. That way no one can say it’s my fault and blah blah blah… it is my fault. But if your reading this and are going to get a car through car city DO NOT DO IT. You will pay almost twice what the car is worth in your payments. Then at the end if you want to buy it it is another $3000 dollars. After paying as much as you have. And if at the end you don’t want to buy it u better hope u didn’t put more then 20000 miles a year on it. Cause then you owe. Which I know how leases work. But I have leased cars from Chevy dealerships and not only is it in your lease the salesman explains all this to you. They do not explain it to you. I was in aware of any of that. Again my fault I know.. but they are there to get u into the car and out as fast as they can. They do not explain nothing to you. So I am trying to save someone from making the same mistake I did.. DO NOT GET A CAR THROUGH HERE. They are a rip off. They charge you ungodly per month and then if you want to buy it you owe them even more… so you will pay almost twice the vehicles worth. And the salesman at the Lansing Michigan branch are a$$ holes they tried to sell me one vehicle for a certain price and I took it for a ride and it was banging and clanging in the front end. I told them if they fixed it I would buy it. They said to me “ that’s not how it works here” and laughed like I was crazy… so needless to say I kick myself in the butt for ever doing business with them… so I hope if ur thinking about getting a car through them and your reading this please take my advice and RUN DONT DO IT!!!

Car City will put you in a vehicle that will KILL YOU!!! Let me start by saying that I am a Disabled Veteran on a pension. In April of this year,2021,I had gotten a 2014 Jeep Cherokee Latitude 2.4L from Grand Rapids Michigan Carcity lot delivered to Muskegon Michigan car lot. The driver had to notice the almost out of control shimmering death trap he had delivered. So let me break it down for you...since April of this year 2021. I have had it in the Service Garage 4 times. Each time I came out of pocket. What had pushed me to the edge you ask? Tire blew while my FAMILY WAS IN THE CAR! It blew because the back aliment wore down the inner tire on both sides. I never knew, BUT CARCITY DID AND YET HANDED ME THE KEYS!!! Look,these are brand new tires and still look brand new,except the totally wore down inner tire that on both sides have exposed belts and thin rubber. CARCITY KNEW THIS!!! THEY PUT ME AND MY FAMILY IN THAT DEATH TRAP!!! After contacting Carcity and pretty much being told that I'm on my own on a vehicle that I pay close to $700.00 a month for. These are the kind of people that are monsters. So if your thinking about signing with these people, I encourage you to please protect yourself and your family by not doing so. It's not worth it. Look elsewhere if you value the lives of your family. I almost lost mine...

Do not go there they cheat you sell U replace with nother car they tell U take it or lose your deposit