CaptionsReviews of captions.ai

I subscribed to Captions Max but quickly realized that the web version did not include some of the specific editing features I needed for my Chromebook workflow. This was not Captions’ fault, as I had been incorrectly advised about the features available on my platform. I contacted their support team, explained the situation honestly, and they canceled my subscription and issued a full refund immediately. The response was fast, professional and fair. Even though the software ultimately wasn’t the right fit for my particular needs, the quality and integrity of their customer service deserve to be recognized.

Buena atención de soporte, plataforma intuitiva, facil de comprender. Solucionan los problemas presentados a corto plazo. Perfectamente funcional para los servicios que ofrece.

Love the program and ease of use. The finished products exceeded my expectations every time. We simply stopped using it as we didn't need it any longer but if the circumstances change we will definitely be coming back to Captions

THey get paid and when take your crédits away even if you didnt use it

The product didn’t quite fit my workflow, but the support experience was excellent. The team was quick, polite, and refunded my $11.99 payment almost immediately, with no hassle at all. Really appreciated how smooth and straightforward the whole process was.

Love the app and the customer service via their chat is always top tier, professional and patient. Highly recommend trying it out.

Utilizzo sito e app da diversi anni ed è comodo per tradurre video dall’italiano in tantissime altre lingue. Comodo sia con l’app che la versione web. Adesso nel periodo di migrazione dal vecchio al nuovo sito ho avuto difficoltà a comprendere alcuni passaggi ed ho contattato l’assistenza che velocissima ha compreso il mio problema e mi ha dato subito la soluzione.

The video creation via Ai edit is very helpful. More than the tool the customer service is really, they are helpful in resolving the issues and guiding me to use the app in effecient manner!!