Tijana A.
Amazing support
Amazing support! They helped me resolve my issue quickly and efficiently. Thank you so much for the great service

Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation.The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars.Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone.Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Captions (captions.ai) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Internet & Software · Newton, Massachusetts
Excellent

Internet & Software · Chelmsford, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent

Internet & Software · Boston, Massachusetts
Excellent
517 approved reviews, newest moderated first
Tijana A.
Amazing support! They helped me resolve my issue quickly and efficiently. Thank you so much for the great service
Teunis
AI-editter does not do what it is supposed to, it can't make proper transitions and even with the paid plan I went thru my credits in 2 short video's.
Peter S.
I use the Captions app for subtitles and it’s amazing! It’s incredibly easy to use and the customer support responds unbelievably fast. 100 out of 100 points from me!
Jessica M.
I recently noticed an unexpected subscription charge of $89.99, despite having canceled my membership quite some time ago. Naturally, I was frustrated and reached out for assistance. Sam responded quickly, explained the situation, and immediately took action to resolve it. Within a short time, my subscription was officially canceled and a full refund was issued. While the unexpected charge was disappointing, Sam's prompt response, professionalism, and willingness to make things right turned a frustrating experience into a positive one. Excellent customer service makes all the difference. Thank you, Sam, for your quick resolution and for making the process so easy!
Clinique D.
Toller Support bei Fragen. Sam hat uns jederzeit geholfen und war da bei Fragen 🙏🏻
Danielle Van A.
Their customer service has been great! Quick to answer and troubleshooted with me until we resolved my issue!
Morgan A.
Sam was super helpful and quick to reply!
Daniel S.
A good programme, which is easy to handle. Also the support is fast and supporting.