CaptainUReviews of captainu.com

USAG said this was the only authorized way for gymnastics coaches and gymnasts to connect. When reviewing, captainu makes it appear you can have a free profile where coaches can search/find the athletes and notify you. The implication is you would know which coach sent or searched and have a email. In reality , it sends you a generic notice with no information on the school or email from a coach. Then, you find out this was nothing more than a sales ploy to upsell you into various paid levels. Shame on both USAG and CaptainU for what appears to me to be slightly misleading.

No customer support. They don't respond, and of course there's no phone number. Huge discrepancy in the number if messages and views on my daughter's profile vs the emails and texts coming from their system showing big numbers. They won't repsond to my help ticket asking to explain the discrepancy. DO NOT TRUST!

Captain u is a joke I paid for over two years for my daughter playing basketball, and all I got was colleges advertising their “elite” camps. 1 month on “X” and she has four offers and committed to a D2 school. Don’t waste your money almost 100 colleges messaged her all but 1 advertising camps. Captain U is making money from both directions off parents and the schools.

At first the service was good, but it has been a disaster for us for the last 4 months. no help has been provided. I'm very disappointed. I have been paying but have no access to the account. I feel robbed. Coaches are trying to reach my daughter, but there's no access to messages for months and no matter how much help I request, our access has been forbidden since December 2023.

This site is unreliable and wholly inaccurate. Case in point. My Daughter's account says she has been added by a school to their recruiting list. However we got an email from them 2 months ago saying that they aren't recruiting for her position. And this is just one example. To date we haven't had 1 productive coach contact at any level.

Do not sign up with this company. They make it very hard to cancel your credit card.

Listen, we had to sign up for this at the Texas West state little league tournament. My daughter played on both 2022/2023 Southwest Little league World Series teams. Every now and then I have text messages saying; Hey, Clara! 5 coaches found you in a search. 3 coaches messaged you. Log in to CaptainU now. Y’all my daughter just turned 13, now way Coaches are messaging her. It’s a money grab. No I haven’t checked it and I’m not going to, they just want me to sign up for premium. @captainU I’d like to see 1 or two of these messages at no cost, then maybe I’ll bite

I am an all-region HS basketball player. I've worked really hard and average 14pts and 10 rebs a game for a school with 1k kids. It's really hard to get noticed especially since covid where all college athletes get an extra year so there are fewer recruits this year. My problem with this company is that I followed every piece of advice they gave me and my captain U score was 5,000 points above the top 10% of users. I had videos, transcripts, pictures, I emailed 15+ coaches both division 2 and 3 because that was where I could really play but I haven't gotten any profile views. No replied emails and not even a profile visit, they just send you fake notifications saying "a college scout found you in search." That means nothing it's just baiting to keep you on their subscription plan. Don't use this kind of service, just reach out to coaches on your own and get your HS coach to help.