CaptainUReviews of captainu.com

False advertising, rip off scam. They will email you saying coaches found you to get you to sign up and then good luck not getting charged month after month even after you cancel your service. Terrible scam.

What a joke lmao. Blatant false advertising to get you to upgrade. Complete scam.

Do not give them your credit card or information. No customer service and they will purposefully charge your card even after you have cancelled. Website and a lot of the information is outdated as well. Can't even search colleges during the free two week trial upgrade version of the profile - have to upgrade.

Selling data without permission. I was wondering why my daughter started to get bombarded with mail from random schools. CaptainU sold our data to a college/university marketing firm.

I would give zero if I could. Constant texts and emails about coaches messaging you and for first timers you think ok cool let’s check it out. Don’t waste your money. It’s the same college blast emails that the schools send out about ID camps.

I never signed up for this and it's been several years since my kids played any sports. I still get emails even after unsubscribing SEVEN (7) different times. I finally contacted their Customer Service team, and I IMMEDIATELY began getting text messages to use their BS service. What a joke! PS trust me, if your kids are good, colleges will find them.

USAG said this was the only authorized way for gymnastics coaches and gymnasts to connect. When reviewing, captainu makes it appear you can have a free profile where coaches can search/find the athletes and notify you. The implication is you would know which coach sent or searched and have a email. In reality , it sends you a generic notice with no information on the school or email from a coach. Then, you find out this was nothing more than a sales ploy to upsell you into various paid levels. Shame on both USAG and CaptainU for what appears to me to be slightly misleading.

No customer support. They don't respond, and of course there's no phone number. Huge discrepancy in the number if messages and views on my daughter's profile vs the emails and texts coming from their system showing big numbers. They won't repsond to my help ticket asking to explain the discrepancy. DO NOT TRUST!