customer
Everything was ok
Nothing went wrong. Very little engagement.
Response from Capital Auto AuctionOct 24, 2025
We appreciate your feedback.

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing788 approved reviews, newest moderated first
customer
Nothing went wrong. Very little engagement.
Response from Capital Auto AuctionOct 24, 2025
We appreciate your feedback.
Roncevert A.
Very easy process with good communication.
Response from Capital Auto AuctionOct 21, 2025
Thank you for your positive feedback!
Topher K.
Very clear directions. Easy to work with. Everything went according to plan.
Response from Capital Auto AuctionOct 20, 2025
We're happy to hear that our directions were clear and easy to follow! Thank you for letting us know everything went according to plan.
EBlue
All easy and good. 6:30am pick up was a challenge but the driver was very friendly, thanked me for the early pick up time, and quick.
Response from Capital Auto AuctionOct 20, 2025
We're glad the service was easy and good. Thank you for your feedback!
Safe T.
Every step of the process was clear and simple. Communication was fabulous and expectations met. Thanks!
Response from Capital Auto AuctionOct 20, 2025
We're happy to hear that the process was clear and simple for you. Thanks for your feedback!
Anonymous
Very easy process-fill in online form, driver calls to make appointment for pick-up, driver arrives on time takes title and hands me receipt for vehicle, vehicle is towed.
Response from Capital Auto AuctionOct 16, 2025
We're happy to hear that the process was easy, from the online form to the vehicle pick-up. We appreciate you taking the time to share your positive experience!
Dale L.
Very good follow up from polite engaged agents. You have one significant problem area that needs to be fixed - please streamline your image upload process. You only accept very small JPEG image files which becomes problematic for donor’s who do not have the software or knowledge to decrease file size. Otherwise this is the second vehicle I have sent your way.
Response from Capital Auto AuctionOct 16, 2025
We're happy to hear that our agents were polite and engaged. Thank you for the feedback regarding the image upload process. We recognize the difficulties caused by the file size limitations and will work to streamline this. We appreciate you sending another vehicle our way!
Carolyn H.
Pick up on time with advanced notice. Very helpful driver
Response from Capital Auto AuctionOct 16, 2025
We're happy to hear that our driver was helpful and on time. Thank you for your positive feedback; we appreciate it.